According to a recent Gallup study, worldwide, only 13% of employees are engaged at work. In a 142-country study on the State of the Global Workplace, about one in eight workers — roughly 180 million employees in the countries studied — are psychologically committed to their jobs and likely to be making positive contributions to their organizations.
Companies that understand the value of employee engagement know that motivating high performance and aligning talent with business strategy requires getting to the heart of what matters to employees. Employee engagement is largely about social connections happening in organizations and aligning work experiences with employees’ cultural needs.
How do the best places to work succeed at employee engagement?
- They understand what employees are thinking.
- They create an intentional culture.
- They demonstrate appreciation for contributions big and small.
- They commit to open, honest communication.
- They support career path development.
- They engage in social interactions outside work.
- They know how to communicate the organization’s stories.
Can you tell from a resume if an applicant has the skills needed to succeed in a job? How do you know if someone is really the right fit for your company?
If you’re unsure, perhaps pre-employment tests should be part of your evaluation process. Knowledge is power — and assessments can be a powerful addition to any hiring toolkit.
What do we mean by employee engagement?
Employee engagement is the emotional commitment the employee has to the organization and its goals. This emotional commitment means engaged employees actually care about their work and their company. They don’t work just for a paycheck, or just for the next promotion, but work on behalf of the organization’s goals. When employees care—when they are engaged—they use discretionary effort.
Engaged Employees lead to…
- higher service, quality, and productivity, which leads to…
- higher customer satisfaction, which leads to…
- increased sales (repeat business and referrals), which leads to…
- higher levels of profit, which leads to…
- higher shareholder returns (i.e., stock price)
Many organizations have created employee engagement strategies that include gamification. Why Gamification? When done correctly, gamification can inspire, motivate and help team members collaborate more effectively and more organically overtime.
Salesforce’s JP Rangaswami – Engage Employees and Drive Innovation with Gamification
Loyalty 3.0: Big Data and Gamification (GSummit SF 2013)
Read my new post about Hiring Tech Talent on the TalentCulture blog.
This week #TChat tackles “intrapreneurship” with Bob Burg as our resident expert.
According to David Armano, executive VP, Global Innovation & Integration at Edelman, an intrapreneur is someone who has an entrepreneurial streak in his or her DNA, but chooses to align his or her talents with a large organization in place of creating his or her own. Smart organizations will seek out individuals who like to invent, innovate and want to be on the front lines of change. These individuals can work independently but even more important can work seamlessly as part of an integrated team structure and also effectively embrace and embody the culture of the intrapreneur’s host organization. Intrapreneurs are most successful when management/leadership empowers and supports them and in turn the intrapreneurs represent the best interests of their organizations while earning the respect of corporate peers.
Intrapreneurs, are becoming increasingly important in a global society that continues to evolve and advance with technology faster than ever. More firms are implementing intrepreneurial projects within departments to test and launch new products, services and systems. Intrapreneurs are in charge of a project within a firm where they are given autonomy to work on a project with freedom and resources, taking ownership of the success and failure of an endeavor. Implementing the changes you propose as an intrepreneur is a sales process. This role is challenging in that you have to have enough support from senior management to buy into your ideas and concepts.
This week #TChat turns its attention to the topic of Community. One of my favorite talks on the topic is Jono Bacon’s “The Engines of Community.”
The Art of Community can be downloaded for free here – http://www.jonobacon.org/2009/09/18/the-art-of-community-available-for-free-download/
Key Point – for an economy to work, every participant needs to believe in the economy. Belief is a critical component in how any group of people or animals functions. This can be belief in God, belief in values, or belief in a new future. Whatever the core belief is, the economy and the community can be successful only if everyone has faith in it.
- A sense of belonging is what keeps people in communities. This belonging is the goal of community building. The hallmark of a strong community is when its members feel that they belong.
- Belonging is the measure of a strong social economy. This economy’s currency is not the money that you find in your wallet or down the back of your couch, but is social capital
- For an economy and community to be successful, the participants need to believe in it. If no one believes in the community that brings them together, it fails.
- Like any other economy, a social economy is a collection of processes that describe how something works and is shared between those who participate.
- These processes, and the generation of social capital, which in turn generates belonging, needs to be effectively communicated.
Digital Habitats is another favorite of mine on the topic of community.
Digital Habitats : stewarding technology for communities – South Africa, May 2010