Any problem in the plumbing infrastructure throws the entire household in disarray. While regular maintenance and vigilance can save you from these issues, emergencies occur without any prior notice.
When faced with a plumbing mishap, you rush to call a plumbing service to fix it before your entire house is flooded with water.
In this situation, hiring a professional plumbing company may seem overwhelming if you don’t know much about infrastructure. Therefore, it makes sense for you to direct your questions towards them to have a better idea.
Here are some practical questions you need to ask a plumbing company in the first place before hiring them:
Does your plumbing company have all the necessary licenses and certifications?
You can’t just hire any plumbing company without confirming whether they have the necessary permits and licenses or not.
In the US, different states have varying licensing requirements for commercial and residential plumbing services. However, generally, about two to five years of working experience and a written exam need to be cleared for a plumber to get a license.
In some states, steamfitters and pipefitters are required by law to have specific licenses. Therefore, you should confirm whether the company has the necessary legal permits.
You can’t just hire anyone to rip out your home’s plumbing infrastructure. Instead, you have to make sure that they are authorized to do the job
How many years of experience does the company have?
A plumbing company that has extensive experience is more likely to offer the best service. When you approach a plumbing company, you need to make sure that they are professional with vast experience.
While a seasoned company will have the right skills, people, and equipment, others will not. Knowing that a company has been operational for a few years indicates that it has some level of expertise.
Only a company with a good reputation will continue to get business over the years.
Therefore, it is quite wise to ask your plumbing company about their work experience over the years.
What differentiates your plumbing company from competitors?
The company you hire should have a point of differentiation, which makes it more appealing to you. In 2018, about 500,300 professionals were working as plumbers, pipefitters, and steamfitters. Consumers today have access to more information and can hire different companies without much ado.
Therefore, a company must offer a point of differentiation to stand out in the crowd. If the company offers something like a free inspection or any unique guarantees, you should hire them.
What price estimate are you offering, and what factors might influence it?
When you are hiring a plumbing firm, it may help to know how much a task will cost you. It will save you from receiving a huge bill after the work is done.
It would help if you had clarity about all expenses, as some companies tend to have hidden costs. Ask your plumber if there are any inspection costs or if they charge on an hourly or a flat basis.
Whatever you do, please don’t rush into signing a contract with them. Be kind to your budget and plan vigilantly before finalizing the plumbing company. Knowing the variable factors that may bump up the price also helps. Therefore, don’t forget to ask about them to the company.
Do you have any similar experience, and how long did it take for the task to complete?
Learning about the experience of a firm gives you insights about their capabilities. If a company has significant expertise, it will be able to provide you information about its past jobs.
Knowing that the company you are hiring has done similar work previously is highly assuring. Not only will it give you the confidence to rely on the company, but it will help you set expectations. Moreover, you can ask the company to specify an estimate that is unique to your situation.
When do you intend to receive payment?
Paying an upfront cost can significantly drain your financial resources. Therefore, it is best to have clear knowledge about the payment method of the plumbing company.
Knowing how it operates and accepts payments will help you make arrangements accordingly. According to HomeAdvisor, a professional plumber can charge you an average that falls anywhere between $175 and $400.
However, some issues may increase the cost of repair. So, don’t take any risk and fully understand when the company intends to receive payment.
Whenever you come across a severe plumbing issue, you should strive to get professional assistance. However, before you sign a contract, you need to learn more about the service provider. Ask the right questions to safeguard yourself from a bad deal.
Never hesitate to inquire about past experiences, licenses, and pricing. If you are vigilant about these things, you are more likely to have a positive experience with the plumbing company.