7 Tactics to Improve Office Morale

One of the most important aspects of any company is employee morale. If you get unhappy workers, you will get a depressing, inefficient company. That’s why you, as a manager or boss, need to give your all if you want things to improve. Below you will see a couple of tips to do just that.

Avoid and shut down workplace drama

The first thing you should do is avoid, and put an end, to any office drama. Any infighting, arguments, or bad blood should be resolved as soon as possible. If you don’t, it can get much worse, and really heat up. Either talk to the people directly, or direct them to HR.

A big part of is avoiding any office gossip. It should be discouraged as often as possible, and really makes the entire company seem unprofessional.

Learn how to communicate more effectively

It’s not just enough that you have good intentions. You need to know how to get your point across in a way that people will actually listen and care. We suggest you learn how to communicate more effectively. Focus fully on the person that’s talking to you. Never interrupt and try not to judge.

Understanding how to present yourself is important. Focusing on reading body language is a big part of this, as is practicing it yourself. Watch your tone. Even if you mean well, some people just react differently. Some like loud people, others are intimidated. Humor is also important. Sarcasm and irony can be light-hearted and completely innocent, but some simply won’t get the joke and may end up insulted.

It’s all about understanding yourself, how you present yourself, and other people and how they react.

Show that you care

Now, we don’t mean bribing them with donuts and Starbucks every day (though that would be appreciated). We mean actually not letting them stress about their bills, medical coverage, and other bureaucratic nonsense. Keep all that nonsense in check. Have a cleaning lady over regularly. Keep the fridge and toilet supplies stocked. If the AC breaks down, get a repairman there the very next day.

Also, have a lawyer or even doctor on hand (depending on your line of work). Get the best work injury lawyer you can find on retainer if your people deal with dangerous equipment. If you have some specialized equipment, have a repairman on hand as well. Little things like this are a very clear and direct sign of respect. Actions do, in fact, speak louder than words.

Feedback is everything

Actually, listen and focus on what people say. Let them know that if they have any problems or issue, they can always come to you. Create an atmosphere of trust, of allowing people to be relaxed. The worst thing for employee morale is being afraid of being ridiculed by their superior.

People like and respect when somebody respects them. Having their thoughts and opinions heard out can really make a difference. Furthermore, you accepting feedback from them goes a long way. Even if you disagree, the very act of accepting it means a lot.

Be empathetic

Empathy goes a long way. Just because you’re at the workplace doesn’t mean it’s all cutthroat, mechanical, turn of the century rat race. No, you should be understanding. It’s one thing if you have a lazy employee. But if somebody’s parent died, or they were sick, or they have any other tragedy in their life, try to cut them some slack.

Try not to judge, you don’t know what a person is going through. Think of your job as you and your employees against a problem, rather than some class warfare at the office.

Find some time for your people

Find some time for your people. Set up schedules, or just have an hour every week where they can come to you and voice your concerns. Advertise this fact, let them know. Have an hour where there will be no interruptions, where the phone is off, and everybody is relaxed.

Be positive

Finally, be positive. A boss or manager who is always on the edge, who is stressed and depressed, is not a good sight. If they see you like this, they will think the company is in trouble, and so, their jobs too. They may even (understandably) think about seeking a new job. Even if things aren’t going perfectly, try to to at least keep appearances until things calm down.

If needed, learn how to regulate your stress better. Know that investing in some time off, or some more leisure activities, will actually end up making you more efficient. You will be a better boss or manager, and a better person in general.

Conclusion

And there you have, an end to office drama and depression. Just because its work, doesn’t mean it has to be this depressing and difficult affair. Just keep all these tips in mind, and we are certain things will improve.

 

btyAlexander Hunkin is an Australian based startup advisor with in-depth experience in growing business. His meaningful and strategic advice have helped in setting and growing many startup companies in Brisbane and Perth. Alexander is also a content creator for different niches including business, career, finance, and marketing. When he isn’t busy working, you can find him cooking exotic meals, scuba diving, and cycling.

4 Types of Insurance You Need to Protect Your Small Business

Optimism is high among small business owners, with revenue and staff growth on the rise as 53% of small businesses reported that they planned to expand in 2018. Growth is great and indicates positive trends for many small business owners in various industries, but it also brings with it more questions regarding company compliance and protection as you work to cover all your bases. Business insurance is a tricky subject that really depends on the type of business you run and how you are operating, but if you want to ensure you are covered, you will want to take a look at these four policies.

General Liability Insurance

If you are just getting started and are only going to invest in one type of insurance for your small business, then it absolutely must be general liability insurance. This will ensure your company and all of the time and money you’ve invested into is safe as it protects your business and any employees from any damages incurred as the result of bodily injury, property damage, medical accidents or associated expenses, libel, slander, the cost of defending lawsuits, and settlement bonds or judgments required during an appeal procedure. Every small business, even if it is home-based, should invest in general liability insurance.

Professional Liability Insurance

This is particularly useful and important for businesses that provide services to customers. Professional liability insurance, also known as errors and omissions insurance, covers you against any claims or damages caused to your clients that result from mistakes or failure to perform. General liability insurance policies generally do not provide this type of coverage and it is crucial in ensuring you are protected against any false claims as well as malpractice.

Business Owner’s Policy

If you are interested in getting a little bit of every type of coverage, try looking for a business owner’s policy that includes various features that benefit your small business. This type of policy will not only include all of the types of insurance you are required to carry as a business owner, but it will also include other things such as business interruption insurance, property insurance, vehicle coverage, liability insurance, and crime insurance. You can usually tailor your specific plan to fit what you need, making this type of policy one of the best as it often costs less than the total cost of all the individual coverage you might be looking for.

Personal Property Insurance 

Seeing as most small businesses operate out of homes, it is important to note that home insurance doesn’t always cover home-based losses. You may be required to add additional riders to any existing home insurance policy in order to cover losses associated with your business, which is where personal property insurance might come in handy. If you own the building you operate out of and it is not covered by any other insurance, personal property insurance will cover the property inside of it, such as office equipment, computers, inventory or tools.

Staying Insured From the Get-Go

While it may not seem so if you are just getting started, as your small business grows and takes on additional risks and responsibilities, business insurance will quickly become a must. By taking these four different types of business insurance policies into consideration, you can formulate a plan that makes sense for the size of your business, the industry you operate within, and what type of product or service you provide.

Guest Author, Jenny Holt, is a former HR executive turned freelance writer, who now spends more time with her young family and ageing, but ever eager Labrador, Rover.

Is It Time to Grow Your Small Business?

How long have you been running your small business?

Whether many years or only a short time, you want to do your best to have the right amount of funds in your bank account. Not doing so can make it quite difficult to keep your business healthy and moving forward.

With that in mind, is it time to grow your small business?

Where Should You Go for a Loan?

If you are leaning towards seeking a loan for your small business, where best to start?

Your first move should be going online to see the loan providers available to you as a small business owner.

Most offering small business loans are going to have websites. Some are also going to be present on social media sites. As a result, you can learn a fair amount of information about them in the process.

In the advantages to the web, check what options you have with an online business loan calculator.

With the calculator in hand, you are able to come up with what amount you would be eligible for. Also, figure out how much money you would be seeking in the process.

Second, get to know some of the loan providers out there.

  • Among the things you’d want to know:
  • How long have they been in business?
  • What kind of track record do they have?
  • Are they known for top-notch customer service?
  • How do they compare to their competitors?

In doing your research, you move closer to finding the right loan provider for your needs.

Growing When the Time is Right

Another important factor in this decision-making process is to know when the time to grow is.

With that being the case, you should look at several factors.

Among them:

1. Trends in your industry – One of the things you want to do is look at the trends in your industry. For example, are you seeing a lot of growth in your line of work with business, companies adding workers and more? If things appear to be pretty stagnant, this may then not be the best time to want to expand your business.

2. Your ability to stay on top of technology – Also take the time to look at the technology you are using. If you seem to be falling behind in the area of technology, is your competition taking advantage of this? If they are, it could be putting some distance between you and them in their favor. You may well decide you need to take out a small business loan to upgrade your technology needs.

3. Expanding in your area – Last, if you want to expand office space, do you have the means to do so now? You may be in a position where expanding is not an option. This can be due to limited growth possibilities where you are now located. It may mean taking out a loan and building a bigger office somewhere or expanding an office that is for sale.

No matter the reasons you contemplate to grow or not grow your small business, be sure to put thought into it.

About the Author: Dave Thomas covers small business topics on the web.

Starting a Business: How to Find the Right Technology Solutions for Your Company

Starting a business can be a complicated experience, but it is often rewarding. If you are starting a business, you should consider using technology solutions to make the business run more efficiently.

Use Technology for Time Management

Time management is a necessary part of starting a business. You need to have a timeline, goals for your time and know what you’re doing at all times. If you know these things, you’ll always know exactly when you need to be performing a task or something similar. It’s important to start doing this right away.

IT Operations Matter

Handling IT aspects can be hard especially for someone who has never worked in IT before. Using Managed IT operation services might make it easier for you to handle different aspects of IT. It may also make it easier for you to form connections with the people you’re working with since it can be easier to get started with your business if you handle the technological aspects of it.

Team up for Technology

If there is a piece of technology you really want but just aren’t quite ready to invest in right away, you might want to team up with another company that’s getting off the ground. Split the cost of the tool and then split your use of it. There are different ways you can do this, but the easiest is finding software that can easily switch between different systems or companies.

Work Smarter, Not Harder

Technology is all about working smarter instead of working harder. Dedicate different tasks to the way you want to work and make sure you’re doing everything you can to make the tasks easier. It’s important to try different things and make sure you’re prepared for anything that could come in the way of your business being successful.

Research before Investing

Always do your research. The chances are you researched about your business before you invested your time and money in it. Do the same thing with technology you plan to use in your business. If you know what you want, start researching it right away so you can make the necessary changes. It’s important to focus on how technology can improve your business instead of how it could cost your business a lot of money.

Starting a business doesn’t have to be difficult. Even though it takes a lot of work, there are things you can do to ensure the process goes smoothly.

Guest author, Lizzie Weakley is a freelance writer from Columbus, Ohio. She went to college at The Ohio State University where she studied communications. In her free time, she enjoys the outdoors and long walks in the park with her 3-year-old husky Snowball.  @LizzieWeakley

Growing Your Company: 5 Reasons to Consider Relocating Your Business

You are trying to improve the way you do business. This means you are attempting to grow your company, and you would like to have a greater impact on the local marketplace. Yet, in order to achieve your business growth goals, you realize that you must consider relocating your company to a new area. The following are five reasons why this is going to be an excellent move for your business.

An Exercise in Team Work

Sometimes a relocation effort can be great for company morale. The thought of moving to a new location can cause employees to pull it together like never before. They can even get the opportunity to work with an experienced full service moving company to ensure that the big move is executed in a timely fashion without any hitches. This will give you an opportunity to let your employees know how much you appreciate all the hard work they are doing to help your company relocation happen as it should.

Relocation Will Improve Visibility

When you started your business, you had to settle for a location that was a little off the beat and path. You did not have the necessary capital reserves to plant your operation in a highly visible area. This has hurt business to some degree, but these days you have more capital to put down on a better location; so, moving your operations to a more visible location is the right move to make for your business needs.

A Larger Space

A new location will provide more space for your company. With more space, you will be able to accommodate more customers at one time. This means you will be able to carry more items in stock, and your business will also experience an increase in sales volume. This will set your company up on a faster track to future expansion.

Better Logistics

In your old location, it was difficult for trucks to maneuver for dropping off shipments. In fact, the small space you were operating out of made this a nightmare for large trucks and their drivers. Your new location has more area for trucks to pull into, and it will accommodate more off-loading space for merchandise. This is good news, because it means you will be able to finally order goods at a higher capacity without it creating such a mess for your employees.

Community Support

With a bigger location to operate out of, you will also be able to get more deeply involved in the local community. You will have the right location for throwing large events which will be good for the community and your company’s bottom line. In addition, this will translate to a lot more media coverage than you were able to get when operating out of your older location.

Moving to a new location for your business is going to bring positive changes to your company. You will have more space, you will enjoy higher visibility and you will have an ability to do more business than ever before. For the first time, your business will start to feel like it has finally reached that next level beyond the startup phase.

Guest author, Lizzie Weakley is a freelance writer from Columbus, Ohio. She went to college at The Ohio State University where she studied communications. In her free time, she enjoys the outdoors and long walks in the park with her 3-year-old husky Snowball.  @LizzieWeakley

Attention Grabbers: How to Make Your Business Stand out to Potential Customers

As a business-owner, you have the need to reach an audience and catch the eye of potential customers. If your business does not stand out, this can be a huge marketing nightmare. When you find new ways to grab the attention of consumers, this is when you have an opportunity to coax them into transacting with you for products and services. Consequently, your marketing efforts always need to be centered on how to grab your customer’s attention so that these transactions can become a natural part of doing business.

Paint Your Store

When it comes to grabbing the attention of potential customers, you really want your store to look different than all the other stores and buildings in your region of the market. By daring to paint your store a different color scheme than other retail outfits are employing, you will stick out in a huge way to passing traffic. It will also make your business hard to miss, because people will immediately see that your store looks unique.

Light up Your Parking Lot

A lot of times people are out shopping late at night, but they cannot easily identify entrances and parking areas. Overly dark parking lots are not only hard to navigate, but they are not inviting to customers who fear for their safety. By shedding adequate light on the situation, you make your location easier to navigate and safer for late shoppers too.

Using Banners

Signage is an important part of helping customers recognize your company both inside and out. One way to get your brand and enticing images before customers is to use vinyl banners. These banners will be attention grabbers outside, because they will wave about in the wind. They will also be eye catching on the inside of your store, because they can serve as a means to alerting customers to important products or deals. This can translate to a lot more revenue being generated too.

When doing business in this modern age, it is important to be clever in how you grab a potential customer’s attention. Your store must be made visible among all the competition. Additionally, customers must be able to find what they are looking for with ease. These marketing strategies will help any business become appealing to a broader portion of the market being addressed. This is one time when sticking out like a sore thumb to get noticed is a great idea. It is a tactic that makes businesses the object of consumer attention.

Guest author, Lizzie Weakley is a freelance writer from Columbus, Ohio. She went to college at The Ohio State University where she studied communications. In her free time, she enjoys the outdoors and long walks in the park with her 3-year-old husky Snowball.  @LizzieWeakley

4 Ways Businesses Benefit From Outsourcing Services

In the past, small to medium-sized businesses had a much harder time competing with the ‘big boys’ industries  due to a lack of adequate infrastructure within their organizations. However, thanks to the most recent technological breakthroughs, this is no longer the case, as small businesses all around the world are given a more level playing field by outsourcing their non-core processes elsewhere. As such, these non-core processes can include anything ranging from marketing and design to IT support. Moreover, with the use of new cloud and project-management software, outsourcing these processes has never been simpler. Yet, how exactly do small businesses benefit from this lucrative arrangement? Keep on reading to find out.

Lower operating costs

Hiring new staff to take care of your in-house marketing and IT sectors is a huge investment for small business owners. According to the Training magazine, on average, companies spend around 1,000 US dollars per learner, and this does not account for the time and effort it takes to post job ads, review CVs, and interview potential employees. Also, the more workers you employ, the more money you have to spend on equipment, office space, workers compensation, and taxes. Hence, the most logical solution for small businesses is to go lean, in order to maximize efficiency and lower the cost of operating.

Outsourcing services helps small businesses do just that, as the cost of hiring another company to, for example, manage your company’s marketing efforts is much lower than doing it yourself. With larger corporations, it’s a totally different story, as they can handle their own in-house marketing sectors due to having a lot more resources at their disposal. This is why, by outsourcing, smaller companies can be at an equal footing with the big corporate giants, as it allows them to enlist the help of professional marketers at a much lower cost. 

Access to the latest technology

Another reason why outsourcing is so beneficial for small businesses is the fact that outsourcing companies bring their own equipment and technology into the fold. A good example of this phenomenon can be seen in the legal industry, where Artificial Intelligence is seeing an increase in use. Especially so in the process of legal transcription, where sophisticated AI plays a crucial role in transferring raw video and audio data into a more accurate, readable format. Without this, legal firms would struggle to process vital materials in time for the next proceeding. By using this kind of human-aided AI services and technology, businesses save precious time and increase efficiency.

Increased focus on core business processes

The thing with some small businesses, and startups in general, is that they usually operate on a much tighter deadline and do so with a skeleton crew. By outsourcing all of their repetitive and time-consuming back office tasks, such as sales, marketing, and IT support, small businesses get to focus all of their attention on core-business functions, which greatly improves their overall efficiency and productivity. Thus, the key staff gets to work on improving critical business areas instead of wasting their time dilly-dallying with computer updates and composing new marketing strategies. Furthermore, apart from lowering the cost of re-training the existing employees to accept new roles, focusing on key business elements helps small businesses cultivate talent, which is crucial for staying ahead of the curve and gaining a real advantage over your competitors.

Acquire the assistance of business experts

Training your own staff members to perform non-core functions won’t yield immediate results. In fact, this approach will lead to many trials and errors before they finally get the hang of it. Moreover, some of these tasks take weeks, if not months, to learn, which is time better spent elsewhere.

Hence, it’s a good idea to employ the services of a company which is an expert in that field. This will not only bring in more results, but do so at a much faster pace. Plus, you get some real, concrete, advice from people who know exactly what they’re doing. Also, by outsourcing you’re actually opening the door of your business to global talent and not just settling for second-best in your immediate vicinity. At the end of the day, you get to pay for quality services which would otherwise be too costly on your own.

All in all, outsourcing services is a great way for small businesses to stay ahead of the competition by funneling priceless manpower and resources into development and growth instead of wasting it on irrelevant back office tasks.

Guest author, David Webb, is a Sydney-based business consultant,online marketing analyst and a writer. With six years of experience and a degree in business management, he continuously informs the public about the latest trends in the industry. He is a regular author at BizzmarkBlog. You can reach him on Twitter or Facebook.