Every so often, homeowners find they need to contact a rug cleaning service. Rugs are prized possessions that may become stained or worn over time and require professional attention. Even more so if you possess a hand-knotted Persian rug, a rare oriental rug, or any other high-priced rug – safeguarding your investment is certainly worthwhile.
They are expensive but an investment well worth protecting. But where to find the right company? Here are 4 tips for finding a professional rug cleaning service.
Interaction between you and the company is paramount when finding a professional rug cleaning service. After all, they’ll be in your house, so they must be personable, trustworthy as well as clean, and professional. First impressions are important, so choose companies with easily accessible phone numbers (not just answering machines) and people who answer the phone. The best ones have an office staff that pays attention to customers’ needs.
The best way to find a professional rug cleaning service is by word-of-mouth. If a friend or family member recommends someone, you know you’re dealing with someone reliable. Plus, you can put the business under a much quicker microscope and discover whether its service is what it should be. For instance, a company may be initially recommended as reliable. Still, if they turn out to be a nightmare or just not very good, it becomes a painful experience and could affect your reputation.
All reputable rug cleaning companies have websites these days. On them, you can usually find information about the services offered, their location, contact info, and even pictures of their work. This way, you can find out who’s good and who isn’t. Even better is if their website offers an online review section where consumers can leave feedback on the job, the process of getting a service, and the results. For example, most online review sites allow customers to place a company on a 5-star rating scale.
Although price is only sometimes a good indicator of quality, it should be one of your main considerations in most cases. If you’re looking for discounted or cheap services, it may mean you’re getting inferior or even no quality. Make sure to check the business’s reputation in other ways before deciding on its services and pricing. Obtain price quotations and compare them against the services offered by other companies. Prices will vary, so take your time choosing one company over another simply because you’re getting a wholesale price.
If your rug needs cleaning, then go with someone else. Do your research and find a company that you can trust. If you follow these tips, you will find the best professional rug cleaning service in no time.