A bed and breakfast is one of the coziest lodging places a person can experience. As the proprietor of a bed and breakfast, you are responsible for giving your guests a place to stay that makes them feel as if they are not just a customer, but also something like a family member. These four tips will help your guests to feel right at home at your bed and breakfast.
Cater to Requests
When someone books a room at your bed and breakfast, you should ask them about any preferences they have. While most people will be fine with whatever default conditions you have, there will be some with special requests that need to be addressed. For instance, if you have a dog and someone is allergic to dog fur, you need to make sure they can keep their distance. Similarly, there are many who can’t or choose not to consume gluten. Ensuring you serve them gluten-free food will increase the odds they will write a positive review online and return to your establishment.
Depending on where your bed and breakfast is located, there might be limited parking around. Make sure there is parking available in your garage or driveway. It should be cleared and roomy enough for vehicles or different sizes. When a guest books a room, make sure to ask them if they’ll need to park a vehicle and get things ready as necessary.
There’s likely to be people coming through on business trips. To give them the best experience possible, there should be customer Wi-Fi access. You can make this your own home network or a special one for guests. It should be password protected and from a reliable internet service provider. The last thing relaxing guests want to deal with is spotty internet service.
Few things can harm your reputation as an innkeeper more than a lack of upkeep in your bed and breakfast. You want to keep everything organized and free of dust and dirt. Don’t just do this after your guests leave for good. If your guests go out for the day, they should come home to made beds and dishes washed and put away. Your guests will greatly appreciate how much thought you’re putting into helping them feel comfortable.
The quality of your bed and breakfast depends on how much you are willing to show your guests that you care. You’re going to meet all kinds of people from all kinds of backgrounds. You need to make it clear that you see them all as being equally worthy of your respect. These tips will help to make your bed and breakfast one of the top spots to stay in your town.
Guest author, Lizzie Weakley is a freelance writer from Columbus, Ohio. She went to college at The Ohio State University where she studied communications. In her free time, she enjoys the outdoors and long walks in the park with her 3-year-old husky Snowball. @LizzieWeakley