4 Vital Steps To Attract Gen Z Customers
The Gen Z-ers are the youngest generation of consumers, also known as the iGeneration and the Post-Millenials. They are now in their teens or early 20s. In other words, the...
How to Efficiently Organize Customer Information
Marketing specialists say that customer data is valuable, as it helps businesses create customized experiences. Having the appropriate data at your disposal can help you anticipate consumer needs and recognize...
Why Is Customer Service Important for Business?
Businesses globally are continuously doing their level best to enhance customer service. Indeed, customers are the most important stakeholders in any given concern, and handling them appropriately has become a...
How Online Marketing Benefits Your Business
Did you know that most businesses fail due to a lack of proper marketing strategies? Even if your business lacks an online presence, it needs to market its products and...
How Major Companies Use Entity Extraction to Their Advantage
Entity extraction is the process of identifying and categorizing mentions of an entity in a text. It is also referred to as entity chinking, entity identification, or named entity recognition...
4 Reasons Why a Business Might Use Software for Staff Rostering
A business will look to automate its processes, when it comes to staff management. This is because it can become complex keeping an eye on staff who are deployed to...
How Smartphones Have Improved Customer Loyalty
Mobile phones have become an integral part of our lives. Businesses are taking advantage of the benefits of the increased use of these smartphones. Here are ways through which smartphones...
Subtle Ways That Will Elevate Your Small Business
Small businesses are the backbone of the modern economy. According to the U.S. Small Business Administration, there are 32 million small businesses in America alone, which is 99% of all...
7 Economical Tips to Increase Customer Satisfaction
Did you know that the average customer has 17.5 interactions with a company per year? And that's just with one company, not including all the other brands they interact with....
Different Ways to Gain and Retain Customers
Which should you spend most of your time on: gaining or retaining customers? The most appropriate answer is: “it depends.” Your decision to focus on gaining or retaining customers will...
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