We’re nearing the second quarter of 2021 and though various vaccines have made their debut, the COVID-19 is still rampant across the globe. On the business side of things, it led to a drastic shift in consumer behavior and how companies operate to keep their heads above the water.
The direct-to-consumer trend is booming faster than before, and as such, retail eCommerce was already rising at a remarkable pace — global retail eCommerce sales amounted to 3.53 trillion US dollars in 2019, up from 2.98 trillion in 2018. These revenues are projected to grow to 6.54 trillion US dollars in 2022.
And as you’d expect, pandemic-induced social distancing norms have only furthered the transition from in-person to online shopping. According to the Office for National Statistics, between February and May 2020, online sales soared from 19% of total retail sales to 32.8%.
In short, the pandemic has compelled a great big portion of the population — consumers and business owners — to go all-in on eCommerce. Here we share a neat infographic designed by Pack & Send that visually conveys the impact of the still raging COVID-19 pandemic impact on the retail eCommerce industry, and how the pandemic is leading to the emergence of new tech and trends this year.