Taking Action When You Experience Injury or Illness in the Workplace

Generally speaking, the majority of us will head to work in the morning, complete the tasks expected of us, then return home at the end of each working day right as rain. However, there are occasional unfortunate situations where someone will head to their workplace and experience some sort of injury or develop some sort of illness as a direct result of their employer’s negligence or malpractice. It’s extremely important that you know what to do if you find yourself in this situation!

Seek Medical Help

The first step that you should take is to seek medical help. If you experience any sort of injury or any symptoms of illness, a medical professional will be able to identify and diagnose the problem and ensure that you are provided with the correct form of treatment. This will help to set you on the path to recovery as quickly as possible.

Seek Legal Help

Once you’re on the road to recovery, you may want to consider seeking legal help. Not only is experiencing injury or illness due to work a particularly unpleasant experience physically, mentally, and emotionally, but it can affect your finances too. After all, you’ll have to front medical bills and may lose earnings if you have to take time off work in order to recover. You don’t deserve to slip into debt as a result of this! The infographic below should show you how to find the best personal injury attorney to claim this money back.


Infographic Design By how to find the best personal injury attorney

7 Things That Can Kill Your Company Culture

Every company develops a unique culture that defines how people feel and behave as they work. For the most part, business owners and managers take the lead in creating a culture that reflects their values.

A study published by the Gallup organization revealed that having highly engaged employees resulted in 10% increase in customer satisfaction. Research also shows that the productivity of workers can jump by 12 percent when they feel satisfied. Such efficiency gains reduce the cost of human resources and directly impact your bottom line.

Build a healthy, satisfying work environment for your business by avoiding the following killers of your company culture.

1. Not Hiring Team Players

Some people just don’t work well with others. You might even use labels, such as “jerks” to describe them. They constantly criticize their boss and try to spread discontent. If you have this type of person on your staff, now is the time to weed them out.

Meanwhile, do everything possible to ensure that you only hire team players. Try to screen your applicants by their demeanor during interviews as well as feedback from their personal references.

2. Bureaucracy

A multitiered hierarchy can kill your company culture. Seemingly endless meetings, PowerPoints, emails, and “edicts” from upper-level management can waste time and leave your team members feeling powerless.

Help people do their job by only involving them in meetings that directly impact their work. Also, ensure that each worker directly reports to only one supervisor or manager. Empower your employees to innovate to improve quality and efficiency.

3. Stress

Deadlines are only one of the many sources of stress that can kill your company culture. You need to counter the pressure to promptly complete projects with sensible work-related practices. For instance, encourage your staff to take breaks, drink water and eat healthy food.

Fantastic managers periodically check on their direct reports to answer questions and ensure that work proceeds smoothly. If you leave your employees without the answers they need, they will feel stressed, especially as due dates approach.

4. The Boss’s Way or the Highway

As a leader, you should welcome diverse perspectives and opinions, even when they contradict your own. Furthermore, by emphasizing results rather than tasks, you can help your team develop independence and confidence.

When you let everyone participate in decision-making, you help them have a sense of value and belonging. Your employees will begin to identify themselves with the firm and always look for ways to improve the way they work.

5. Lack of “Beyond the Paycheck” Motivation

Some employees only show up to work because they want a paycheck. These workers show little intrinsic motivation and will rarely do anything outside of their job description. Such workers can kill your culture and negatively impact everything your firm does.

Engage your workforce by providing perks and incentives that transcend payday. Motivate your employees by providing each of them with a clear path to advancement. Also, consider offering non-traditional work arrangements such as remote work and flexible scheduling.

6. “Keep Your Head Down and Get it Done” Attitude

Employees who focus on doing their work without providing feedback can cripple your business. You need people on your team who will share their ideas and ask questions in ways that stimulate innovation.

To create engaged employees, never ridicule a suggestion and insist on practicing an open communications policy. By creating a safe, trusting business culture, you harness the thoughts, experiences and ingenuity of your employees for the common good.

7. Micromanagement and Lack of Trust

Healthy relationships among your team members require you to trust them. However, in many companies, business owners and managers communicate distrust by micromanaging everything their workers do.

Avoid closed-door meetings and suspicious whispers in hallways that make employees feel as though you are deciding their futures without them. Instead, treat everyone with respect and assume the role of a mentor or coach rather than an overlord.

In the end, pay attention to all the feedback you receive, including from employees who leave your business. Take your employees seriously and treat them right. By building a healthy company culture, you build a strong reputation for your firm and a solid foundation for success.

Jen McKenzie is a freelance writer from New York, NY. She is fascinated by all things having to do with words,business, education and cutting-edge. When Jennifer is not busy writing, she enjoys taking long walks and spending time with her two pets Brando & Marlon. You can reach Jennifer @jenmcknzie

4 Ways Business Managers Can Better Connect with Their Employees

The most effective managers are those that make it look effortless. Connecting with your employees is the best way to become more effective at your job. Here are some techniques that you can use to help you better connect with your employees.

Practice Open Door Relationships

Almost every manager will say that they have an open door policy. Employees know that some managers are just saying this instead of practicing it. You have to practice what you preach. Take the time to listen to what your employees have to say. Be sympathetic and try to help them brainstorm solutions to their problems. You may find that they’re more willing to be open with you in return. This could help you to be aware of ongoing issues within your employee group.

Provide an Outlet

There will be times in which your employees need to vent. Let them know that this is okay as long as they’re respectful of their coworkers. Another venue to provide them with an outlet is to host an event or company party. This will allow everyone to get out of their element and socialize. Look into using a rental company like Party People Rentals & Sales to help you with your party needs. It will give you more time to focus on planning activities instead of the logistics.

Be a Mentor

Give your employees an opportunity to grow into a new position if they’re interested. You can help them achieve their goals by providing mentoring and helping to set goals. This will give you a chance to have a meaningful conversation with them about their motivations and desires. You may find that you have more in common with your employees than you had previously thought. This can garner you more respect with other employees.

Get down with It

Some of the most effective managers are those that understand all aspects of the job. Lead by example and pitch in if someone is out sick or there is a large project looming. If employees see that you’re willing to help out when needed, they view you as more approachable. This may be all that you need in order to start connecting with them. A manager that’s willing to get into the trenches tends to be more respected and trustworthy.

The first place to start when connecting with your employees is to make it personal. Having a vested interest in their success will show them that you care about their well-being and livelihood.

Guest author Hannah Whittenly is a freelance writer and mother of two from Sacramento, CA. She enjoys kayaking and reading books by the lake.

 

6 Catastrophic Mistakes An Entrepreneur Can Make In Their Business’ First Year

What makes a great entrepreneur? There are numerous theories on the subject. Is it their hard work, dedication and commitment? Is it their invention, imagination and ability to think outside the box? Is it their ability to parse metric data and use it to keep their finger on the pulse of what their customers want and need? Or could it be their ability to motivate and rally their employees; helping them to work with gusto towards a shared goal. Ultimately, these are all extremely important but it’s arguable that the most important quality of entrepreneurship is…

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Image by Pixabay

Just start.

There are lots of people out there, right now, slaving away in jobs they despise who have a great idea for a business. They have spotted a gap in the market, devised a concept for a product for a product or service that neatly fills that gap and they have a clear vision in their heads of how that can be extrapolated into a living, breathing, working SME. They may have cobbled together something resembling a business plan in their free time. They’ve had some preliminary thoughts about what their business’ mission statement might be and how it would be reflected in their branding. They might even have crunched some numbers to create a reasonably accurate cash flow forecast. But they never reached the point where they reached out to sources of funding or even registered their business’ name. Why? Because they were paralyzed by their fear of the unknown. This perfectly natural and perfectly human impulse may be understandable but it can keep potentially successful entrepreneurs stuck on the path of wage slavery; languishing away in jobs where they’re underpaid, underappreciated and undervalued when they could be at the head of a thriving enterprise.

By far the most crippling of fears when it comes to starting a business is the fear of failure. After all, the numbers are not on the side of nascent entrepreneurs. We’ve all heard that 50% of SMEs fail within their first four years and we’re paralyzed by the fear of what will happen if we fall within this damning statistic. But here’s the thing…

There’s nothing to fear but fear itself

If you have a fantastic idea for a business that would benefit your local high street, create jobs, fill a gap on the market, benefit the local economy and liberate you from a job you despise, it behooves you to overcome your fear of failure and at least attempt to make your business a reality. Very often, failure in small business is not the end but simply a blip on a long learning curve. At worst, you will be made bankrupt (although this is certainly not an inevitable consequence of failure in small business). But in most cases bankruptcy is not the end of an entrepreneurial career. Some of the most successful people on the planet have been made bankrupt at least once.

That said, failure is never an appealing prospect. If we can forego the expense and emotional turmoil that come with failure in small business, so much the better, right?

Learning from the mistakes of others

The beauty of living in the digital age is that we have unparalleled access to a wealth of information which can give you and your business the inside track. As well as learning from our own mistakes (an inevitable and necessary part of small business) we can benefit from the mistakes of other nascent businesses. While there may be no surefire way of avoiding failure in the world of small business (if there were, everyone would be running their own SME), there are certainly commonly made mistakes that you can sidestep when you plan your operations and strategy around avoiding them. Here we’ll look at some of the commonly made mistakes made by businesses in their first year and how you can prevent your business from replicating them…

Under investing to insulate profit margins

When many entrepreneurs start out, they do so with one goal in mind… turning a profit. So long as the numbers are in the black month or month that means the business is going well, right? Well, not necessarily. As important as it is for small businesses to guard against irresponsible, reckless or vanity spending, it’s also vital that they avoid under investing in their enterprises. Under investment in personnel, capital investments like software or equipment, or maintaining / renovating your premises can impede your business’ growth. Unless you’re prepared to invest in better infrastructure for your small business it will only ever stay small and its scope will be limited. While you should certainly learn to walk before you can run and it can be counterproductive to set out with growth in mind before you know how to facilitate that growth sustainably, you should avoid the temptation to under invest in your business for the sake of insulating your profit margins.

Small businesses need to be agile and adaptable and if you fail to invest adequately, you may fail to capitalize on opportunities that come your way and your competitors will leave you in the dust.

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Image Credit

Dipping into personal funds to finance aspects of the business

Separating personal and business finances can be a real learning curve for nascent entrepreneurs. When you have a lot of passion and personal / emotional investment in your business it only makes sense to put your money where your mouth is… but this can be a serious mistake. Not only should you have separate accounts for your personal and business finances, you should take pains to ensure that one doesn’t bleed into the other. Otherwise you could find yourself on a slippery slope.

Trying to do a grade A job with grade B materials

In your first year of business, the name of the game is reputation. With such a plethora of competition out there, prospective customers need a reason to choose your business and not the legions of others who do exactly the same thing. This means that your reputation must be beyond reproach. While a big part of this is in how your employees deal with customers and the experience that your customers can expect, let’s not forget that you can’t do a grade A job with grade B materials. If you work in the construction industry, for example you know that you wouldn’t compromise on materials or make rush decisions when building the foundations of your project. You’d go to HelitechCCD.com and invest what you had to in materials that are right for the job. Otherwise, the whole thing could come tumbling down and take your reputation with it. Whether you’re in construction, catering or content the principal remains the same.

Spending too much time “at the coalface” and too little time on strategy

Entrepreneurs tend to have a proactive and hard working nature and when they see their employees struggling, their first instinct is to roll up your sleeves and join them at the coalface. But while noble in its intentions, this approach can be counterproductive in a number of ways. It can make your employees dependant on you at best or at worst turn you into the kind of relentless micromanager that employees hate to work for. Moreover, this is rarely the best place for you to invest your time and efforts. As the CEO of your business, your time is better spend in your office, concentrating on the strategic running of your business rather than day to day operations. It’s your responsibility to analyze your performance metrics and use them to influence your operational strategy month by month.

Having a resistant approach to new technology

Technology these days moves at a blistering pace. Investing in your technological infrastructure is rarely cheap and often requires an investment not only of capital but of time and effort as you and your employees get to grips with the software and hardware that your business needs to succeed. Thus, when equilibrium is achieved between a business and its tech, it can be extremely tempting to resist technological change. But technological change is an inevitable part of doing business in the 21st century. You need to maintain an agile approach to tech and be prepared to throw out the rulebook when a technological advancement necessitates an overhaul of your operations. If you resist technological change you could end up a dinosaur in your industry, like Blockbuster video in the age of Netflix. If this involves a prohibitively expensive overhaul of your IT or tech infrastructure, you may wish to consider outsourcing your IT operations. Not only will it insulate you from a lot of the cost of staying current, but your tech solutions can be scaled up as your business grows.

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Image by Flickr

Failing to keep an eye on the competition

As important as it is to stay ahead of the curve, keeping your eyes too closely on your own work can be counterproductive. Your business does not operate in a vacuum and competitor analysis is an essential component of any sound business strategy. If your competitors offer something you don’t, run a promotion that you don’t or offer the same services at a price you can’t match you can’t assume that your customers will remain loyal to you.

Steer clear of these common pitfalls of first year businesses, however, and you stand every chance of laying a firm foundation for success.

 

 

 

 

Run Your Warehouse Effectively With This Advice

A lack of efficiency in a warehouse environment can be extremely damaging for your business. Making the most of your time and preventing delays will be key to keeping your business as a whole running smoothly, while also keeping your clients and customers happy. If you’re not sure how to run your warehouse in the most efficient way possible, there are some changes and upgrades you might not have considered yet. Find out more about them below.

First of All, Get Organization Right

The very first thing that you have to get right if you want to run your warehouse in a professional and efficient way is organization. If you can’t make the space organized, the chances are you’ll always have problems with efficiency and other related matters. Have a clear and understandable placement and filing system, and ensure everything gets documented correctly.

Find the Right Software

One thing that will help you a lot with making your warehouse more organized is good software. In particular, you will need to find the inventory management software that works for your business. Few things matter more than making sure your inventory is correct and accessible via digital means for your staff working on the floor of your warehouse each day. There are many software options out there, so read about them and decide which is best. 

Employ Methods of Quality Control

Quality impacts efficiency too, and you should try not to forget that fact; so many small business owners do. If your output and performance are of a low quality, it will only make it harder for you to get things done and arrive at where you want your business to be. You will spend so much time correctly mistakes and putting things right and it will eventually cause massive inefficiency issues.

Use Heavy Duty Casters

For the efficient functioning of your warehouse, you’re going to need to ensure that anything that has to move around the space is able to do so smoothly and safely. A heavy duty caster is for making sure that your goods and equipment moves quickly when you need to get it across the floor in your warehouse. You should invest in as many of these as you need if you want to run things efficiently.

Focus on Staff Training

Finally, you should make sure that your staff have all been trained in the right way. Do they know which safety practices are necessary? Do they understand how you want them to carry out their jobs? When there are new practices and new tools in place, you should make sure everyone is trained in how to use them to prevent confusion and problems that lead to a lack of efficiency.

Running a warehouse is never easy, and there are lots of things that can go wrong and stop you from achieving all of the things you clearly want to achieve. But if you implement the ideas that have been mentioned here, you will quickly find that your warehouse becomes a more efficient asset for your business.

The Advantages of the Process Orchestration and Automation for Small Businesses

In today’s hyperconnected era, we’ve already moved most of our businesses to the digital landscape. AI-powered tools and cloud technology have become extremely sophisticated, helping you improve your team’s productivity and reduce operational costs.

This is exactly why the processes of automation and orchestration have become a must in the small business ecosystem. The idea behind them is logical- software will do your repetitive tasks, while you will focus on more creative aspects of your job.

Still, even though they’re similar, these processes are not the same. As its mere name says, automation means the using different tools that will make your everyday tasks faster and minimize the human error. But, to get the most of your business automation, you need to leverage orchestration, too. It helps you coordinate the tools you use and build a centralized management system to improve the overall workplace productivity.

It Improves Collaboration within Teams

Effective communication is the backbone of every successful business, irrespective of its size. And, precisely because of that, these processes need to be highly automated. With a proper automation or orchestration tool, both project managers and employees can share information, download files, and collaborate in real-time. The process of orchestration is all about centralized data location, these tools allow an uninterrupted flow of information, enabling everyone in your team to solve problems instantly and launch promotions from a single dashboard. This way, you will be able to establish a standardized working environment, eliminate the complexity of using cross-platform projects, save money on IT support, and most importantly, increase the overall workplace productivity.

It Minimizes Human Errors

In almost any industry out there, one of the most common problems employees face is a bunch of repetitive tasks they need to handle every day. This is where the process of business automation and orchestration comes to shine. Automation tools will do these tasks for you, allowing employees to focus on some more complex aspects of their jobs. Aside from taking your task management to the next level, these tools also help you avoid some of the most common mistakes humans make, making your business more efficient.

Let’s take an example of customer support. Even though this is still a pretty new concept, chatbots are expected to dominate the digital industry in the years to come. AI-powered, these tools are highly flexible and they’re constantly gathering information and learning in order to provide exceptional customer services.

It Reduces Operational Costs

Business orchestration gives you the opportunity to minimize your expenses. According to the recent report done by Cisco, those businesses that invested in their workflow automation have reduced their operational costs significantly. Namely, they assessed numerous organizations that have automated the lifecycle of their services. Obviously, by these processes allowed them to coordinate all their tools, leave repetitive tasks to them, and build a standardized networkwide interface, which helps them deliver their services much faster. And, better performance results in a higher ROI.

It Helps You Boost Customer Satisfaction

Today, there are tens of thousands of small businesses just like yours. So, to attract new customers and inspire them to choose you over your competitors, you need to bring value. And, one of the first steps you need to take is to invest in highly personalized user experience.

Let’s take digital marketing as an example. To make your customers happy and deliver the right products and targeted content to them, you first need to know who they are. And, there are numerous tools that will help you automate your customer segmentation process and gather all the data you need to create better relationships with your customers.

The same goes for customer support. It needs to be impeccable. The functionality and intelligence of business orchestration tools help you gather your customers’ data, find out what the most common problems are when using your products, and try to fix these problems immediately to boost their satisfaction.

Those agencies working with numerous clients find it difficult to analyze their clients’ data and create extensive client reports. These processes sometimes take 5 hours per client, which is too much. On the other hand, there are numerous automated reporting tools that will create extensive and highly personalized client reports in just a few seconds. This is definitely something you shouldn’t ignore.

It Makes your Workflow Centralized

According to the Cisco’s report mentioned above, 69% of respondents said, when orchestrating their businesses, they focus on establishing a strong IT plan that helps them merge together all deployed technologies. In other words, they want to create a centralized and a highly coordinated management system that will enable their teams to complete tasks more effectively. This means unifying and coordinating different tools and platforms to attain better efficiency and control. s

It Boosts Transparency within an Organization

By implementing the process of automation, you’re actually investing in building a single knowledge base that is constantly expanding. This way, both project managers and employees will be able to track their performance in real-time. They have an immediate access to any project or task and are able to make changes immediately. At the same time, your every input, rejection, or change is recorded and can be seen by anyone in your team. This is just one of numerous aspects of transparency and, it not only helps people get their work done, but also builds trust among them.

Back to You

Business automation and orchestration are two immensely important aspects of your business and they are constantly intertwining. So, instead of separating them, you should merge them together. By implementing the techniques mentioned above, you will be able to boost your ROI, as well as improve your team’s productivity.

Guest author, Raul Harman, is a B.Sc. in Innovative entrepreneurship and has a lot to say about innovations in all aspects of digital technology and online marketing. While he’s not enjoying football and great food, you can find him on Technivorz.com

 

Empowering Your Employees: It’s The Ultimate Investment

You’re one in a million! Few people would have the gumption and self determination to quit the rat race and carve out your own niche for yourself in the fast paced and ultra competitive world of modern business. Moreover, none could do it with the same flair, panache and expertise that you have. Yet, amazing as you are, you’d be the first to admit that you can’t do it alone. Your fabulous employees have been with you almost every step of the way. When things have been at their worst you’ve always known that you have a fantastic team that you trust and can fall back on. You respect, love and appreciate your team and you want to make sure that you keep them. But while you enjoy their respect and admiration, these alone will not prevent them from straying into the arms of your competitors the moment they stop feeling valued.

This is why employee empowerment is so important to SMEs. Fortunately, there’s a great deal you can do to make them feel more valued and empowered. Some of it is simply a matter of good practice, like ensuring a safe and pleasant working environment for them some will require some upfront investment. But while entrepreneurs tend to be a little gun shy when it comes to racking up overheads, empowering your employees is an investment that will continue to pay dividends for years as your employees take you to dizzying new heights.

Give them the flexibility they need to achieve work / life balance

Some employees will have young families. Others will care for sick or elderly relatives. Some will have disabilities which you need to bear in mind. For many reasons you may need to be a little flexible in your working practices to enable them to work remotely from home every once in a while. This can be done fairly easily and with a modest outlay thanks to solutions like Vertex who offer Cloud Computing Solutions For Businesses. This empowers your employees by giving them a cloud based desktop filled with secure copies of their emails, apps, and data to enable them to do their job anywhere. Allow your employees the opportunity to do their job well while honoring their other commitments and they’ll reward you with loyalty.

Keep your distance, yet always be there when they need you

Nobody likes bosses who are relentless micromanagers, always standing over them, scrutinizing everything that they do. Not only is micromanaging dangerous and a potential impediment to productivity, it’s rarely the best use of your time. Give your employees some space yet give them the guidance and support they need when they need it and they won’t disappoint you.

Give them a voice

A hearty “thank you” is good. A competitive incentives structure is even better. But there’s a difference between making your employees feel like valued collaborators and making them feel like well paid slaves. Make sure that they always have a forum in which to voice their ideas, suggestions and objections. This can be anything from a suggestion box to a Facebook group.

Deny them an opportunity to make their voices heard, however, and they’ll wonder how much you really value their input.