branding

The Five Areas Of Marketing Experts Will Excel In

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Starting out in business can be overwhelming. When you have an idea that you love and that you know can work, you’re often excited to get stuck in. But before long, you’ll realize that a lot goes into running a business. And you can’t always manage everything on your own. In fact, it’s impossible. As your business starts to grow, you can’t spend 25 hours every single day doing admin, making sales, taking care of customer service, watching the finances, running operations, and marketing the business too. You’ll never have the time! Instead, you need to delegate. And even more so, you need to make sure that you’re delegating to people that are going to be experts in each area, particularly when it comes to marketing. Because you’ll often get the best results when you work with people that really know what they’re doing.

  1. PR

When it comes to PR, you will always want to make sure that the time spent on this is going to get the best coverage possible. If you don’t have the contacts, then you won’t even be able to come close to what an experienced agency or PR consultant can do. When you’re thinking about running an event or working with influencers, PRs can pretty much nail this for you too. You just have to stand back, enjoy the results, and pay the bills.

  1. SEO

Right now, you may think you know keywords, but do you really? Are you putting as much time as possible into getting your site to rank well on Google? Are you even doing any off-page SEO at all? If not, then you need to leave it to the experts. When you have an SEO agency or consultant in place, they will be aware of the latest techniques and policies, so that your SEO can always stay fresh.

  1. Advertising

Next, you have advertising. And if you’ve never created an ad before or even tried to set up a campaign, you may find that you’re pouring money down the drain by trying to do it yourself. Of course, you could learn, but this is better outsourced to advertising agencies that get results. If you know you want sales or traffic or customer or anything else, then leave it to those in the know.

  1. Social Media

From here, you then have social media. With so many different platforms to consider and a whole host of noise being made on all of them, do you know how you’re going to stand out? Probably not. But a social agency will know exactly what strategy your business needs to make waves and engage with your audience. So hire one and let them do their stuff.

  1. Copywriting

If you know that you can’t create great copy, you could spend more time trying to get it right, or you could just cut your losses and get someone in to do it for you. Compelling copy matters on everything from your website to your newsletters. So make sure you have the right writer on the job.

What is mobile marketing automation?

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There have been a lot of new terms that business people, customer service representatives, and marketers have come to know over the last few decades. Take mobile, for example: Where once we used to be desktop or laptop based work spaces and free time, in the past few years mobile has re-made how we do nearly everything. And mobile has grown at a pace that few expected when it was first introduced. In fact, mobile-only users are now expected to top over 50 million in just a few years. That means those people may not even have a laptop, at all.

So marketers have to figure out how mobile users are different than other users, and marketers also have to figure out how to use automation when possible in order to make their more complex job easier. How do they do that? This graphic explains it.

What Is Mobile Marketing Automation?

How To Launch Your First Physical Product

/ nancyrubin

The world of business is changing. Years before, it could take a lot of time and thought in order for you to get your business off of the ground. You could spend years doing your research and raising the funding you need to create your product and put it out into the market. However, now, you can also work on your craft at the same time. Because launching a content website is often the first step. When you have a blog, social channel, or online magazine, you’ll find that you’re able to create an audience, generate an income, and really get your research together before you launch that product. Sometimes, you don’t even have the intention or launching anything until you discover that there’s a need for it. So, your next project begins. But when it comes to actually launching that physical product, how should you go about it?

  1. Use Your Research

As we’ve lightly touched on, your research here is going to be crucial. When you’re working with an audience that you know well, you’ll have a lot of insight into who they are and what they want. You’ll even have the data to back it up. So make sure you pull all of your analytics data and any feedback you have to work out what they want. You can even ask them directly, just to make sure that the first product you launch is exactly what they want.

  1. Source A Manufacturer

When you do know what product you’re going to go with, you then need to find your manufacturer. The beauty of the modern world is that you don’t have to do any of this in-house. You can work with a dedicated supplier that will design, produce, and ship this product for you. Just make sure you pick out a company that you trust, that you can work well with, and that you think will do the best job.

  1. Design Your Packaging

While this is all starting to take off, you’re going to want to decide on your packaging design. For this, you might need printed labels for the actual product itself, boxes or outer packaging, shopping packaging, and even tags. Regardless of what you need, just make sure that everything fits with your brand.

  1. Anticipate The Launch

From here, you’re then going to want to make sure that you’re ready for your product launch. A great way to do this is to build up your product launch email list. Not only will you get to see what kind of interest there is, but you can market directly to the interested parties when you’re about to launch.

  1. React

And finally, you have to be able to react too. When you see how well your product is selling, you’ll want to determine whether you need to place another order, or start to work out whether you should launch another product and when. By reacting to what your customers want, you’ll always be able to ensure that your products are a success.

Entrepreneurial Success – Learn as You Grow Approach

/ nancyrubin

Have you ever noticed how much business people and entrepreneurs love to talk about their success?

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Screenshot from – Entrepreneur Post

The majority of these successful businesses and people barely talk about their failure journeys and struggle phases; for most of them, mistakes are swept under the rug and forgotten as quickly as possible. But do you know something? Mistakes can actually give us a chance to learn the basics for those courageous enough to embrace them.

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Screenshot from – medium.com/@brett1211

I love to interview minded people and when they tell me about their wild success journey and all the profits they’ve made, I often ask them to tell me what and when they did wrong. If they can’t name any of their past mistakes or start to sputter, I know immediately that I can discount most of what they’ve just said.

The Problem Persists in Following Someone Else’s Success

No doubt, success stories actually provide inspiration to me, to you, and to all of the entrepreneurs (locally or globally). The wrong side of the story is; continuously listening to others tell you how innovative or great they are can be a problem. How? You may start to believe that they must know the best way of doing something and whatever they did during the journey, was the optimal success path. When you internalize their way as the “right” way, you begin mimicking them instead of striking out on your own and finding a way to improve things.

In a recent conversation, I came through this question, “What is something you wish someone would have told you before starting your first venture?”

For me, the answer is “nothing”!

It doesn’t matter what anyone asked me; I’m the kind of person who believes in performing A/B split testing at every phase and I love experimenting things. I strongly believe what works for one person or organization might not be as productive for others, and on top of that, I would rather learn from my past mistakes instead of following tired advice from someone who has experienced success with their own ways. This is something I like to call a “learn as you grow approach”.

There is No Exact Formula; Don’t Rely on Others’ Suggestions

Having a “learn as you grow” approach means you never assume that someone has figured it all out. But that doesn’t mean that you know all the answers, either. Once you get started, anything can be improved upon, no matter how organized or widely accepted it might be.

After spending excellent 80 years of trade in natural fibers and wool, the 3rd generation of the Wood family actually wanted to expand into the online clothing segment. Everyone seemed to have their opinions about how they should embark it, but they didn’t care how it was supposed to be implemented. They just wanted to do it the most impactful way.

They combined their online branding expertise, their knowledge of logistics and operational efficiencies to develop their own methods while maintaining the ethics of the company.

It worked. A new extensive shape of business is being established for the next generation of Wood family to expand further in the modern era of British culture. Genie Recycling pays you the best price for recycling your unwanted accessories and clothing quickly and simply!

Bottom Line – Can’t we make mistakes? Yes, we may but we should view every mistake and potential defeat as an opportunity; opportunity to improve. This can give us the requisite flexibility and adaptability, to build an organization’s framework that can be easy to adapt changes and grow quickly.

A Learn-as-You-Grow Mentality Helps You Adapt

The fear of failure (also known as – “atychiphobia”) is the primary reason most of the entrepreneurs stipulate the “safer” way of running and organizing their businesses. They tend to follow so called best practices and tested methods to minimize the chances of failure. The question is – Is this approach make them invincible? NO.

Mistakes are inescapable, no matter which avenue you choose. You know the difference; entrepreneurs who love themselves to be guided throughout the process are less likely to adapt.

Imagine an antelope born and raised in a zoo. He learns from an early age when he will be fed and where he can roam. But what happens when he’s turned loose in the wild? He’s eaten!

People who can’t learn as they grow, who can’t challenge the status quo, show resistance to find creative solutions to the problems they face put themselves at an evolutionary disadvantage. The worst part is – they end up becoming part of the digestive process. Thus, they never reach their full potential and their start-ups are never as strong as they could be.

Conclusion

So, what does this mean? Don’t rely on others to guide you, to tell you how to run your business. Instead, adopt the learn as you grow mentality, and embrace every misstep as an awesome way to improve. This way, you’ll become more productive, more efficient, would be able to adapt anything, and creating solutions that are better than the conventional ones. And do you know something? When people ask you about your mistakes/success journey, you’ll proudly talk about the events that helped shape your start-up into something great.

BIO text – Shyam Bhardwaj is a professional SEO consultant and has worked with A-listed agencies including 4Point Digital, White Rabbit Marketing, and The Website Group. You can follow him on Twitter – @shyam_bhardwaj

The Worst Things Don’t Happen At Sea, They Happen Online!

/ nancyrubin

Sailors are wrong about the ocean, particularly if you are thinking regarding commercial prospects. Most people think that the idea of the worst things occurring at sea comes from issues like drowning, or boats overturning. Actually, it’s a business warning. It means the worst things that can happen to your company occur on the waters. In the past, this may have been true. After all, one bad storm could have wiped the entire trading prospects of a company. These days that’s not true, and businesses will have more than a few eggs in a variety of different baskets. Businesses are diversified as much as possible to guarantee that one bad problem won’t kill the company.

As true as this is, if you look at the business market it becomes clear that the danger hasn’t disappeared, it’s shifted to a new location. These days, the dangerous waters are actually in the online realm. So, let’s look at some of the problems you can encounter with your business online as well as the best ways to handle them.

When SEO Attacks

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Image Source

There are a few issues you need to be aware of with SEO for your company. First, there’s the Google penalties. These little nuisances are a lot scarier than they seem, particularly when you discover they have names like Penguin and Panda. The penalties can actually cause your search ranking to plummet through the floor, and this will negatively impact the profitability of your business because no one will be able to find your site.

This is why you need to be careful about the type of SEO tactics that you use. SEO can be tricky, and it’s worth making sure that you don’t oversimplify it to the point where you start using blackhat forms of the service. An example of that would be stuffing content with keywords. Content, on the other hand, is a key way that you can build SEO and increase the ranking of your site the right way.

To do this, you just need to make sure that you are adding content that is relevant, targeted and written or produced to a high-quality level. This can be difficult, and that’s why a number of business owners now use professional writers for articles, video and infographics.

The other issue with SEO is a negative SEO attack. Here, a business that is competing with yours will use SEO to target your company and make sure that negative content surrounding your business appears when customers search your brand. It’s dangerous, it’s damaging, and it’s one of the reasons why you should always keep a check on the buzz around your business online.

This is just a couple of the issues you need to be aware of when marketing your business online Both are easily avoidable so let’s look at a problem that isn’t.

Hacks And Breaks

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Image Link

In the past, the biggest security threat yo your business would be someone smashing a window in your office or cracking the lock on the door of your building. Today, a hacker can break into your business and take sensitive data or valuable information with just a laptop. They don’t even have to visit your business address to do this. Now, what does this mean for your company with regards to security?

Well first of, you need to make sure that you do have the right insurance services such as risk management. It is crucial that you know how much risk there could be surrounding your business. This will determine the coverage your company needs as well as the price or premium that you will need to pay. Be aware that there are a lot of insurance plans that will not cover loss from a data hack. That’s why you’re going to have to be careful about the type of company coverage that you choose.

Aside from this, you should be explore a few of the security possibilities for your business online. Start off by looking into https. You will notice that this site does use https. What does that mean? Basically, the site is operating with an SSL, and this ensures that all the data transferred through the site is secure. It makes the site far more secure and is recommended for any site that transfers data such as passwords which these days is every single site and blog.

If you don’t want to make this change to protect your company or the interests of your customers, do it to protect your profits. Studies show that 83 percent of users will leave your site if it is labelled as insecure which it will be without an SSL.

Aside from this, you should be using the services of an IT support team. They will make sure that your business is constantly monitored and checked to see if there is an issue with a hack. If there is an issue they will correct it as quickly as possible and make sure that if customer data is lost then at least, you will be aware of it.

Damage To The Brand

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Pic Source

You should also be concerned about the possibility of damaging your business brand online. A variety of issues can damage your business brand online and the first problem to think about is poor customer reviews. Everything these days is susceptible to reviews and if you have a string of bad reviews, slowly but surely your customers will begin to disappear.

As well as customer reviews you need to consider business interactions. These days there is just no excuse for a business not communicating or failing to stay in contact with customers. Using social media, this should be easy, and if it’s taking up too much time, a social media manager can handle this for you, guaranteeing that customers feel connected. If your customers don’t feel like part of your business, they will pursue a relationship with another organization, perhaps one of your main competitors.

We hope you see now that the worst things that impact businesses occur online, not at sea.

 

 

 

How to Build a Successful eCommerce Brand

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People are rapidly turning to online shopping, which makes it a perfect time to start an online business. However, there are probably hundreds of companies out there offering products that are same, or at least similar, to yours.

The good thing is that branding can be a lifesaver for your business. You have to stand out from the crowd and show people why they should purchase your products, and not the products of your competitors.

Your products might be great, and your website appealing and well-optimized, but that doesn’t mean that you will succeed. According to statistics, 55% of all eCommerce sales are done through branded stores, while 45% are done via marketplaces. Therefore, you have to build a strong brand in order to beat your competitors.

It’s time to take the first step towards your success.

Personalized, but safe service

Customer data points are very useful for personalization. The data is your gold because you will know what your customers want before they do.

So, include those data points in your eCommerce business:

  • Shopping Cart – recommendations based on the current content of a customer’s wish list or cart
  • Search Queries – recommendations based on search terms
  • Purchase History – recommendations based on a customer’s past purchases
  • Social Behavior – recommendations based on product rating, shares and likes

You can also recommend products based on geographic location and customer segmentation, such as demographic. Use this data to provide your customers with the best service possible. This will help you understand your customers and their relationship with your product and brand.

Are your customers mostly gift-buyers? How often do they buy products from your website? Look for patterns in your customers’ behavior because that is precisely what will point you in the right direction. Also, it’s always a good idea to personalize your product packaging. Many brands are doing it, and people seem to love it.

Since, as an online business, you will collect and retain sensitive personal information about your customers, you have to show them that their information is safe with you, especially when it comes to payment and delivery.

You can make your brand trustworthy and reliable by using payment card industry data security standards (PCI DSS). These standards apply to all organizations that store, process or transmit cardholder data, so your business should have PCI DSS compliance, too. However, keep in mind that, even though you are operating online, you still need to adhere to your federal and state privacy laws.

Engaging approach

The impression you make on people who come in contact with your brand for the first time is very important. Therefore, you should make sure that they see your brand in the best light.

First, you have to ensure that your customers can see and feel that they can engage with your brand.

Always ask your customers for their opinion. Give them an opportunity to review your products and chat with you. Use these options on your website and social media pages. 71% of consumers who have had a good social media service experience with a brand are likely to recommend that brand to others. So, this will help you both increase brand engagement and attract new customers.

Next, you can turn your customers into brand ambassadors who will help you share your amazing story all over the internet. They are a powerful tool that will help you raise awareness about your company. The reason that brand ambassadors are so credible is that they don’t actually work for your company but are only huge fans.

Emotional connection with your target audience

If you want others to share your story, you have to give them a reason to do so. Tell them your story and engage with them on an emotional level. By giving customers a strong “why” you will provide them with something to believe in. Try to answer these questions:

  • How did you start your business and why?
  • What are your values?
  • What makes you different from your competitors?

People like to hear a story behind the products they buy. Get them to fall in love not only with your products but your brand as well.

For example, if you use your lifestyle as an inspiration for your brand image, you will attract people with similar interests.

If your vision matches your customers’ opinion, your fans will be dedicated to you. Actually, if you include this vision in your posts on social media and newsletters, they will be happy to share that with others.

Consistency as a branding tool

Did you choose your style? What about the color, design, style of writing, and other elements of your brand? Do your social media channels, emails and adds follow your style?

Once you determine your style, it’s important to stick to it. Use it consistently in all of your marketing efforts in order to become recognizable.

Your style represents your brand’s personality. It can tell more about your values then you think, and it can engage people on an emotional level.

Whenever you want to share something, ask yourself – is this consistent with your brand story?

Remember, your employees should also understand your style and vision. They have to represent your brand in the best possible way.

Conclusion

If you miss the opportunity to build a brand today, it can cost you your business. Products come and go, but if you build a personal brand, people will keep coming to your web shop.

Remember, brands are not established in a day, but these tips will help you get one step closer to success.

 

Guest author, David Webb, is a Sydney-based business consultant,online marketing analyst and a writer. With six years of experience and a degree in business management, he continuously informs the public about the latest trends in the industry. He is a regular author at BizzmarkBlog. You can reach him on Twitter or Facebook.

 

 

The Costs of Giving up on Offline Marketing

/ nancyrubin

With the rise of digital, brands are faced with a dilemma of whether or not to pursue their traditional, offline efforts in parallel with their essential online game? So much emphasis has been put on the world wide web that some of the older, extremely efficient strategies have been abandoned out of sheer fear that you’ll lose business if you don’t invest enough in the digital aspect of your marketing.

But the truth is, there would be no online had it not been for the offline, and when a business knows how to integrate them to work together, it can grow beyond those that only opt for one or the other. And no, offline marketing is not on its deathbed, on the contrary, this is a time of an offline renaissance that will help brands become more memorable and creative with their customer outreach than ever before.

Networking contacts

If you want your name to reverberate in the halls of an international conference where all the tech gurus cluster, then you should become a sponsor of such massive events and make your brand become a part of the story. Supporting like-minded individuals gives you exposure to the right audience, elevates your reputation and allows you a foot in the door that would otherwise remain closed.

Joining regular conferences, seminars and other events that are specific to your business can also serve as an entrance to a new clientele or partnership waiting to happen. But what do you need with you to make your brand remembered? A business card, of course. Carrying those is still an essential part of networking in Europe, but the rest of the world still cherishes this tradition as well. Craft such branded business cards that they’ll have to take another look.

Branding done right

People crave anything palpable, tangible and relatable in this day and age, especially because we’re so perpetually overwhelmed by the online noise and chatter that we yearn for something real. When all your digital imagery and language are spotless, people still need something to make your brand more personal. And what could better serve the purpose than branded merchandise, or branded gift cards?

If you make an effort to give people what they need or like, such as pens, t-shirts, notepads or flash drives with your logo, they are bound to remember you, make a connection with your brand and are much more likely to give your product/service a go. That’s why branded printing in Sydney is still a flourishing marketing approach that allows your customers to create a more personal connection to the brand. The physical products representing your brand are at least as important as your online presentation (freebies included), so making an effort will be worth your while to make your marketing truly omnichannel.

Offline content matters

Newspapers and magazines are not only popular in the waiting rooms of every dental office, but they are still one of the main sources of information and entertainment for the majority of the world. They are an experience in and of itself, one that is still sought-after despite the search engine frenzy that drives your online sales.

But it’s not just advertising in newspapers that’s still very powerful for reaching the right customer polls. Rest assured that publishing an article in a printed paper will also be an invaluable way to get in front of as many eyes as possible, although tracking it may be a tougher nut to crack. Financially speaking, it’s not such a pricey endeavor, but it can lead to plenty of exposure to your brand.

Pick up the phone

Gone are the days when cold calls were the main and sometimes only source of attaining new customers, but this somewhat aged technique is still an important part of the modern-day marketing chase. In fact, such conversations, when done properly, are appreciated by the customer, since most of the touchpoints for brands and customers involve digital and faceless interaction, that they are now eager for more up-close and personal communication.

Be mindful of the intricacies of cold-calling, however, since choosing the wrong approach can backfire gloriously. You need to be sure that your audience will enjoy this particular strategy. Is your language focused on what they need, and how they might benefit from the conversation? Is it timed not to interrupt their lunch and family time? All of these details matter in the eyes of the modern customer, since we’re all pressed for time.

Knowledge-sharing face to face

The most valuable form of a “freebie” that you can give to your customers is organizing a workshop or a lecture that will help them overcome some of their issues without imposing yourself as the solution.

Giving actual value in the form of knowledge and information means that you truly care for your potential customers, and the fact that you moved away from the digital realm only gives you a chance to follow their reactions, improve your attitude and presentation, and establish a more meaningful connection with your audience.

Guest Author, Raul Harman, s a B.Sc. in Innovative entrepreneurship and has a lot to say about innovations in all aspects of digital technology and online marketing.  While he’s not enjoying travel, football and great food, you can find him on Technivorz.com.