Workplace Safety: Online and Physical

Managing safety in the workplace — both in the office as well as online — is becoming a more complicated task by the day. Whether the concern is about hackers coming for your intellectual property, or process ownership during building maintenance, the security of your people is nothing to take for granted. Here are five things any company leader can do to make a greater effort in the name of safety.

Make Sure Everybody Understands What’Be Prepared’ Means

The impression that the world is unsafe and violent has only been amplified by popular media. We have, regrettably, let ourselves fall victim to a false narrative where our collective security is concerned. Nevertheless: it’s clear that when unfortunate events do occur in the world, they can happen just about anyplace.

What does “being prepared” look like for your workplace?If you ask different employees, will they tell you different things? Does everybody have a planned way out of the building or off your campus? It might sound too theoretical to justify spending time on it, but your company should have detailed contingency plans already drawn up for a variety of possible events — be it natural, as in extreme weather events, or something regrettably more man-made.

Perform Intermittent Online Security Audits

Since we’re talking about online and offline security, let’s talk about how business leaders can know, one way or another, whether their employees are practicing good security “hygiene” at work. There are two things you should be doing:

  1. Consider having an outside security company perform penetration testing for your company’s networks. They should be able to help you find any weak points that would-be criminals could exploit purposefully, or undisciplined employees could trigger accidentally.
  2. And when it comes to employees, have your IT team or that same third-party consultant perform or schedule fake phishing attempts for all of your company email addresses. Done correctly, the email will look like a plea for personal information, a reply, or for the user to click a link. Knowing how, and whether, your employees are interacting with emails like these, even fake ones,will tell you something about how at-risk your organization is.

Take Another Look at Your Building and the State of Its Maintenance

With the exception of companies that get started in attics,basements, and garages, most business visionaries take great pride in their immediate surroundings, including their business locations, their employees’accommodations and any environment in which a customer or client might find themselves.

We’re talking about two different things here. The first is curb appeal and “atmosphere.” Your workplace should present itself as a harmonious, well-considered space with tasteful and comfortable furnishings.Someplace employees can feel at home, in other words — since we know (workplaces with objectively pleasing aesthetics) tend to encourage creative free-thought,lower levels of aggression and heightened productivity overall.

But the second part of taking stock of your location and its amenities is a little more serious. It concerns the environment within your building, including its temperature during highs and lows and the quality of air your people are breathing all day. The phrase might sound alarmist, but”Sick Building Syndrome” is very real — and it generally results from poor air circulation in an environment already compromised by end-of-life HVAC systems, dirty duct work and noxious chemicals in furniture and building materials.

Implement BYOD Policies Responsibly

In another return to online safety, so-called “BYOD culture” is worth a look at as another potential threat vector in the well-being of your company and its employees. If the work you perform is conducive to it, you’ve likely already implemented, or plan to explore, BYOD policies. The benefits to company morale and productivity can be significant.When employees can do their work on familiar platforms and using hardware they’re comfortable with, it makes sense that they’d get more done.

The thing is, even if your workflows aren’t necessarily conducive to BYOD culture, your employees and guests might be bringing in smartwatches and other devices that aren’t as obvious. You might even have deployed these and other IoT devices yourself, as part of an internal wellness program. This itself can be a great influence on your organization’s collective health, and consequently your safety and productivity.

You’ve likely heard something about the several recent high-profile data breaches, including several, like Wanna Cry and Petya, which preyed specifically on unsecured and unsiloed IoT devices. Objects like these can be a boon in the workplace for many reasons, but the least you can do,safety-wise, is create a separate internal network for any connected devices you can’t vouch for 100 percent, including for employee BYOD programs as well as guests to your campus who might just want to use some free Wi-Fi.

Know Who’s Accountable and Have a Reporting Process in Place

This final point is a reminder about accountability in the workplace. We’re not talking about pointing fingers — we’re talking about”process ownership” and the idea that anything significant that requires doing deserves a specific appointed person to oversee it. If you do business in a climate where employee or customer safety depends on contacting snow removal companies quickly, you need a chain of command to get this and any other mission-critical safety or productivity concerns taken care of.

And that’s not all, either. When something unexpected happens, whether it’s an accident, damage to company property or infrastructure, bad-faith bookkeeping, or workplace harassment of some kind, your employees deserve some kind of accommodating, anonymizing reporting process for elevating their concerns to their managers or impartial third parties. They shouldn’t be left guessing who to talk to, or what to do if they’ve just been through something upsetting.

You’re going to find that your employees are only too happy to help you keep your company and its work areas safe and sound. But they need to know what’s expected of them and they need to know they have your ear when they have concerns of their own. As usual, it’s about communication.

Bio: Nathan Sykes is the editor of Finding an Outlet, a source for the latest in IT and business news and trends.

4 Things to Check When Choosing Your New Business Location

You are getting ready to expand into a new business location. This is an exciting time for your company because it means you are finally entering the first major step in your company’s growth stage. Hopefully, if everything works out the way you planned, you will be pulling in twice the revenue and possibly more before the year is finished. However, there are a few things you still need to check out before choosing a new business location.

Traffic

When moving to a new location, the amount of traffic, both vehicles and foot traffic, is going to help determine how much business you will be doing. If the location you are looking at has low rates of traffic, this can become restrictive to your ability to generate sufficient revenue. By positioning yourself in a high traffic area, you will increase your opportunities for attracting customers to your new location.

Local Codes

Before you sign that lease, you need to know if something about how you do business will be in violation with local codes and city ordinances. Usually, you can obtain this information directly from the county building or government center for the county in which your business resides. This is important to check because you do not want any surprises sneaking up on you that could cause unnecessary financial strain on your business.

Building Maintenance and Repair

If you are buying the building you intend to expand into, then you should expect that there will be a few building maintenance and repair costs associated with moving into a new location. This is why you should be ready to work with an experienced company such as Drey Roofing who can manage any commercial building repairs, such as a new roof, for example, that may require a lot of work.

Your Parking Lot

In order to accommodate high enough customer or client volume, you will need to have adequate parking for employees and those frequenting your business. Not only should you make sure the parking lot is big enough, but it should be repainted too. Nothing gives a new location a fresh look like a parking lot that looks fantastic and has adequate parking.

Conclusion

You are about ready to open your new location. Since you did all your homework before making the big move, everything went smoothly as planned. Now it is time to open the doors for business and provide your company’s much-needed products and services to your local community.