With all the time and effort it takes to successfully run a small business, the last thing you want or need is a slow Internet connection.
Face it; having to wait to boot up your Internet is frustrating beyond belief. Not only are you wasting your time, but you can also be wasting the valuable time of clients, those same clients who may become a little disenchanted with you because it takes you longer than needed to respond to their needs.
If you have client information downloaded (which is likely the case), a slow Internet connection can delay you in getting back to clients. You could also ultimately lose valuable data if your computer continues to crash. When all is said and done, you could essentially be throwing money out the window.
In order to avoid such dilemmas, take the time now to see if your Internet connection truly is what you need it to be.
Speed up Your Business
For those running small businesses, here are several factors to not forget when looking to speed up your business:
- Your Internet – First and foremost, you need a fast Internet connection in order to keep things running smoothly. Whether you go with frontier communications or one of the many other providers out there, look for the provider who can give you the best service at an affordable price. Having 24/7/365 tech support is important too. Lastly, look for a provider who is always moving to the future with technology and can give you Internet options that are current and progressive, not old and tired;
- Your responses – All small business owners get sidetracked at times, it is just part of the business. With that being said, do not get into the habit of delaying your customer responses. Whether through phone, email, text, social media or even traditional mail, make sure you give your customers A+ service. In the event you do not do this, there will be plenty of other small businesses out there in the same industry who gladly will;
- Your time – While you may have started out as a one-person show, you have hopefully seen your small business grow over time. As a result, you are likely seeing more customer needs and your time is being greatly consumed. While you may be hesitant to hire help (be it part-time or full-time) due to budget constraints, look at things from the other side of the table. Having people to help you means you get back to customers quicker and you are not left having to juggle everything. In a day and age when customers want stuff yesterday and not today, having the right amount of manpower on hand is very important.
When speed matters in today’s business world, make sure you’ve got all your basis covered.
About the Author: Dave Thomas writes for a variety of websites on topics such as marketing and technology.