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Category: Customer-Centered

A Complete Guide to Customer Data Platforms
Customer-Centered data

A Complete Guide to Customer Data Platforms

nancyrubinJanuary 10, 2023January 10, 2023
Known as customer data platforms, this software combines data originating from various organizational tools and sources to create a unique database. This platform contains customer data stemming from each point...
A Guide to Handling Customer Complaints & Inquiries
Customer Engagement customer service Customer-Centered

A Guide to Handling Customer Complaints & Inquiries

nancyrubinJanuary 6, 2023January 6, 2023
Complaints and inquiries are a certainty for any business. Whether they’re made with the vendor delivering your products or services, the staff member who assisted a customer, or even directly...
An Explanation of B2B, SaaS, and Customer Support
Customer Engagement customer service Customer-Centered SAAS

An Explanation of B2B, SaaS, and Customer Support

nancyrubinSeptember 12, 2022September 12, 2022
Businesses require support to help them improve sales, marketing, and customer service. To be effective, software provided by one business to another must be tailored to the specific needs of...
How to Ensure Better and Faster Shipping for Your Business Customers
Customer Engagement Customer-Centered shipping

How to Ensure Better and Faster Shipping for Your Business Customers

nancyrubinAugust 9, 2022August 9, 2022
There are many challenges to running an ecommerce business. Perhaps one of the most challenging is effectively managing your shipping processes. If you do a bad job at this, you...
4 Parts Of A Customer Service Center You Need To Get Right
Customer Engagement customer service Customer-Centered

4 Parts Of A Customer Service Center You Need To Get Right

nancyrubinJuly 22, 2022July 22, 2022
If there is one thing in today's business world that can make or break a company, it is the level of customer service it provides on a daily basis. When...
5 Strategies to Help Boost Customer Loyalty
Customer Engagement customer service Customer-Centered

5 Strategies to Help Boost Customer Loyalty

nancyrubinJune 30, 2022June 30, 2022
Customer loyalty is becoming more important to marketing strategies. For some businesses, customer loyalty is the main driver of success and other means of differentiation in their market. Also, it's...
A Guide to Enhancing Your Customer Experience This Year
Artificial Intelligence Customer Engagement customer service Customer-Centered

A Guide to Enhancing Your Customer Experience This Year

nancyrubinJune 29, 2022June 29, 2022
If you're like most business owners, you're always looking for ways to improve your customer experience. After all, happy customers are more likely to return and refer others, which can...
4 Vital Steps To Attract Gen Z Customers
Customer Engagement customer service Customer-Centered Social Media

4 Vital Steps To Attract Gen Z Customers

nancyrubinMay 26, 2022May 26, 2022
The Gen Z-ers are the youngest generation of consumers, also known as the iGeneration and the Post-Millenials. They are now in their teens or early 20s. In other words, the...
Methods for Determining the Demographic of Your Business’s Customers
Customer-Centered Demographics

Methods for Determining the Demographic of Your Business’s Customers

nancyrubinMay 9, 2022May 9, 2022
Customers are the lifeblood of any business. They are why you opened your company in the first place, and without them, your business is useless. However, not all customers are...
5 Technologies to Help You Manage a Large Business
CRM Customer Engagement Customer-Centered Cybersecurity

5 Technologies to Help You Manage a Large Business

nancyrubinFebruary 24, 2022February 24, 2022
Across several businesses, technology has become a highly crucial component of successful enterprises. Through social media platforms and other digital marketing tactics, investors can quickly engage with their customers and...

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