talent management

Simple Ways To Impress Your Job Candidates

/ nancyrubin

Here’s the thing about the hiring process. While job candidates will be doing all they can to impress you – writing a well-constructed resume, dressing smartly at a job interview, bribing you with a basket of fruit (possibly) – you also have to do all you can to impress them.It’s a two-way process, and because there is a shortage of skilled-labor, you need to be at the top of your game if you want to snap up the best of the best before your competition gets hold of them.

So, where do you start?

It begins before the recruitment process. Before a person applies for a job with you, they might weigh up the pros and cons of working for you. They might check out your website, for example, and they might consider your competitors as a comparison. Therefore, do all you can to attract the attention of possible candidates, such as posting images of your happy workforce online, and sharing positive comments from your employees on your website, social media channels, and employee review sites. The work you do at the beginning will increase your chances of attracting the best employees to your business. Then, when the recruitment process does begin, you will need to consider the following.

It continues with your preparation. After shortlisting potential candidates from the mass of applications you may have received, you then need to start preparing for interview day. When you’re inviting somebody to attend an  interview, consider the following advice on recruitment emails, as you want your initial communication to look and sound professional, and consider ringing the applicant beforehand, to give an initial greeting and thank you for applying. Include any important details within your communications, such as a hint about what to wear, and directions on how to find you. Then start to prepare your interview questions, ensuring that they are both relevant to the job and not something that might put off your candidates. Which leads us onto the next step.

You then need to be prepared on interview day. You wouldn’t like it if an interviewee stumbled into the interview room late, ill-prepared for the questions you asked, and dressed as if they had just left home in a hurry. First impressions are everything, and the same applies to you.Wear suitable attire for the interview, be that formal or smart-casual, dependent on whatever you expect the candidate to wear. Do your research by reading through the candidate’s resume thoroughly. And have everything you need at hand, such as the relevant paperwork, so you aren’t fumbling around when the candidate walks in. Then prepare yourself mentally, so as the candidate meets you, he/she will know that they are in safe hands, and not with somebody who is as anxious as they are and all in a fluster.

(pxhere)

On meeting the candidate.  Be polite and welcoming. Offer a firm (but not vice-like) handshake and invite them to sit down. Offer them a glass of water,as this may help to calm their nerves, and use these other tips to relax your candidate. The more relaxed and comfortable they are, the better you will feel too. Be sure to smile, offer a little bit of small talk, perhaps related to something you have picked up from their resume (as this will show you have at least spent time reading through it), and then start the interview process.Remember that they might still be nervous, despite your best efforts to relax them, so reassure them when you need too, and be patient when listening to their questions. Good body language helps too, as you do need to show the applicant that you are fully present when talking to them. Then, when it comes time to answer your candidate’s questions, be prepared to answer honestly. You expect it from them, so offer the same.Assuming they have done their homework, they might ask about your company’s finances or targets for the coming year, so don’t lie in an effort to please them, but rather be truthful so as to engage their trust.

Think about the final stages. After the interview has completed, offer to show the candidate around. Let them know more about the workplace, and familiarize them with what might be expected of them. Encourage conversation with your other employees; as if they are happy working for you,they might inspire your candidate to choose your company for their employment.When it comes time to leave, offer a thank you and a smile, and then let them know as soon as possible about your decision. Hopefully, if they are suitably impressed with you and your business, they might gladly accept the job if you offer it. But if they don’t accept the job, be polite and maybe ask them why.The feedback will be useful, and your politeness will ensure they don’t badmouth you to another candidate.

So, if you are in the process of hiring somebody soon, consider our advice. The more you can do to impress them throughout the recruitment process, the better your chances of snagging the top candidates from the pile.

 Let us know what you think, and share any ideas you may have with us!

How to Give a Great Impression at a First Business Meeting

/ nancyrubin

An important business meeting is coming up and you’re worried about giving a bad first impression? Well, you don’t have to worry at all because we’re here to help you out. Here are four important tips on how to nail this task and give a great impression, so check them out and enjoy!

Dress appropriately in the first place

’Dress for success’ – you’ve probably heard this phrase a million times, but you know what? Dressing appropriately is vital, especially when it comes to a first business meeting,so make sure to bear in mind the time of the day and the location of the upcoming meeting. Formal business attire in dark, neutral colors is a good choice if you’re meeting with representatives of other companies. Of course,you can also try to anticipate the style of other participants, as dressing too casually or too formally often means that you haven’t thought about the purpose of the meeting. On the other hand, meetings that take place outside the industry norms usually allow more casual outfits, but remember that clean hair and nails, properly ironed clothes, and freshly shined shoes are always a must!

Always, always be punctual

Punctuality is another crucial factor that will help you give a great first impression at a first business meeting, so do your best to arrive on time no matter what. This is particularly true if you need to ride a bus or rely on any other mean of public transportation, so be sure to plan everything out to the tiniest detail. Renting a car is also a good idea,especially if you’re afraid that you’re going to be late, so go for an Avis Car Hire and you’ll undoubtedly make it on time. Just ensure not to arrive too early, as it’s likely to make other participants uncomfortable by cutting into their ability to prepare for the meeting. A few minutes before it is ideal, but you can always wash your hands, fix your hair, or drink some water if you arrive too early.

Try to make small talk before the meeting starts

Even though making small talk isn’t always desirable, the truth is that it’s more than welcome when it comes to giving a good impression at a first business meeting. It’s likely to put everyone at ease before the meeting starts, so do your best to relax a little bit and start by introducing yourself to the other participants. Besides that, you should also listen attentively to the conversation, without checking out your emails or scrolling down social media feed, which is quite rude in the business setting. Instead of that, just put away your phone and actually pay extra attention to the personal details that may seem irrelevant at that moment. In fact, these are quite meaningful if you think about it, as listening to other people and showing interest can help you make new friends and build a long-term relationship with other participants.

Do your research beforehand

Last but not least, doing your research beforehand is undoubtedly one of the most effective ways to give a great impression at a business meeting. First of all, you should review all business materials in advance, so that you can figure out the company’s initiatives, goals, key projects, and recent accomplishments. You can also browse through their website and get a bigger picture of their business techniques and policies, so that you can gain some insight into the history of that particular company. Besides that, you should also come up with a few key questions before the meeting, so that you can find out everything you need to know and cover the most important objectives of the meeting. If your potential business partners are from a foreign country, you should definitely get informed on how to interact with people from other cultures and backgrounds, which may contribute to a better final result everyone will be happy about.

As you can see, giving a great impression at a first business meeting doesn’t have to be as challenging as you probably thought. All you have to do is to stick to our tips and guidelines and you’ll successfully nail this task, without a shadow of a doubt!

Guest author, David Webb, is a Sydney-based business consultant,online marketing analyst and a writer. With six years of experience and a degree in business management, he continuously informs the public about the latest trends in the industry. He is a regular author at BizzmarkBlog. You can reach him on Twitter or Facebook.

Why Encouraging Diverse Representation Will Help Your Business Grow

/ nancyrubin

Diversity in the workplace is a hot topic for business owners in recent years, changing from a novel idea to a necessity for success. Diversity comes in many shapes and sizes; differences in age, gender,economic background, race, and cultural differences are just some of the ways your business can focus on representing a diverse workforce.

While not always easy to achieve without dedicated time from your hiring team and management, when done successfully encouraging diversity at your business can actually help you reduce turnover, increase innovation, and help your business grow overall.

Improved Market Share

One of the most crucial parts of having a successful business is understanding your products and services and who your target audience is. Only employing staff from similar backgrounds in the name of ‘culture fit’ limits your understanding of other markets and ways your business could grow and succeed when marketing to these diverse groups.

By hiring employees that come from a wide variety of backgrounds, religions, sexual orientations, genders, age groups and spending habits, you are gaining insight into the market groups you want to learn more about. This allows you to create products and services that are sustainable. for them more effectively and it enhances your chance of capturing a wider market share.

Increase Innovation

Not surprisingly, an increase in difference of opinions, experiences, and ideas can lead to innovation in your business when a safe space is created to share such ideas. A study by NC State’s business school looked at 3,000 of the largest publicly traded companies and found that those with a diverse workforce were better at developing innovative products and services.

This is especially helpful for those companies working in global markets, which tend to evolve more quickly and compete with other businesses who also hire diverse workforces. It is important to emphasize that your staff must feel that their differences in outlooks are respected and they are encouraged to express these differences to their coworkers to maximize your potential for innovation.

Recruit and Retain Talent

Finding talented workers can be a difficult task for a business, especially as you compete with other jobs that may be able to offer better benefits or pay. One easy way to do this is by hiring diverse employees. A company that embraces diversity is automatically throwing a wider net to applicants of diverse backgrounds, letting a larger audience know they would be welcome and fit into your company culture, increasing the talent pool you will see.

A recent study from Atlassian found that 80% of respondents believed diversity and inclusion to be important in the workplace, and companies like B Corps, who openly are rated on their employee happiness and diversity are highly sought after by top MBA students. Tiffany Jana, CEO of TMI Consulting, a B Corp, stated that, “I can barely keep up with the droves of highly qualified, passionate, values-aligned millennials who want to work for TMI. I no longer search for high-potential staff; they now come tome.” As you bring in a more diverse staff and focus on employee well-being, you will see a positive impact on your reputation as a great place to work.

When it comes to retaining employees, diversity can also help. It does this by communicating to employees that your business is open-minded to different ideas and ways of doing things, which research shows greatly increases employee happiness. When workers feel a sense of autonomy in daily operations, meaning they have a say in their own goals, responsibilities, and creative process, they perform higher, have a better moral, and tend to stay with that business longer.

It also communicates to your workers that you do not practice workplace discrimination, which again increases workplace morale and trust in you as the employer, leading to longer retention rates.

Increased Profits

Another benefit of having a diverse staff is an increase in profits. If your employees are helping you improve your market share, increasing the level of innovation at your business, and you are recruiting highly talented workers and are able to retain them, it is easy to also expect an increase in profits for your business. A recent study by the Boston Consulting Group (BCG) found that diversity increases the bottom line for companies,especially when that diversity is in the board room. 

Of the 1,700 companies surveyed, those companies that reported above-average diversity on their management teams reported 19% higher revenues than those companies with below average leadership diversity, with innovation cited as the reason for increased revenues. 

Overall, improving your workplace diversity can help you attract and keep talented employees, increase creativity in your workplace which can help you better understand your markets, and increase the profitability of your business. But despite the overwhelming evidence that diverse workplaces help your business grow, many businesses still struggle to implement changes that are sustainable. Check out this list of easy steps your business can take to make sure your business is successful at encouraging diversity and reaping the benefits.

Sam Casteris is a small business owner and freelance writer operating out of Phoenix, AZ. You can find more of her work on Contently.

Best Ways Managers Can Motivate Their Team

/ nancyrubin

It’s hard to keep everything right on schedule when the office morale is low and people are slacking at half of their work capacities. According to Gallup, only 29% of millennials are engaged at work, 55% of them are unengaged and as many as 16% are actively disengaged. So, how do you get the other 71% to wake up? Simple, by following the instructions below:

Make it worth their while

No matter how interesting your employees’ job may be, sooner or later, their initial enthusiasm will fade, and they’ll feel like dogs chasing their tails. As a result, their productivity levels will drop, leaving you with a workforce operating at half-capacity. To avoid this, you need to constantly be raising the bar and setting new challenges for your employees. According to these statistics, 86% of millennials would keep their current positions if their employers provided them with career training and development, while 87% of them stated that professional development and career growth opportunities are very important. This could be anything ranging from specific job-related skills, languages, computer skills, and so on. In essence, by investing in your employees’ development, you’re effectively hitting two birds with one stone, as their newly acquired skills will keep them both motivated and more productive at the same time.

Provide them with regular feedback

Providing your employees with a steady stream of feedback will show them that their efforts aren’t going unnoticed. According to PwC, 69% of employees stated that they would work harder if their efforts were better recognized. Give praise where praise is due and acknowledge all of your employees’ hard work to keep the morale afloat. Also, don’t hesitate to hand out constructive criticism to those employees who might be slightly under-performing, as 92% of people surveyed agreed that, when appropriately delivered, negative feedback is an effective performance booster. So, skip the dry formalities of the annual and quarterly reviews, and call up a meeting face to face. Just be wary, as some employees are more sensitive than others. Always give positive examples of their performance first, before criticizing them, in order to avoid hurting any egos.

Give out incentives

For some of your more competitive employees, a simple pat on the back simply won’t do. Instead, they’ll want a more formal sign of recognition for their troubles that they can share with their friends and families. Show them that you care and give them a master gift card, take them out for a fancy dinner, or offer them some paid time-off to spend with their loved ones. This will give them a sense of accomplishment that will motivate them to work even harder. Also, don’t forget to commemorate important milestones with your employees, both company and individual ones, as they are the ideal time for you to be generous and thoughtful.

‘Laissez-faire’

One of the worst possible things you could do inside the office, is to try and micro-manage each and every one of your employees. This is not only highly demotivational, but counter-productive at the same time, as frankly, no one likes having someone breathe down their neck while they’re working. What’s more, employees will get the opinion that you don’t trust them and as such lose confidence in their own abilities. Rather, what you should be doing is giving them some increased autonomy by letting them do things their way. Be flexible, let them organize their own schedules, don’t choke their creativity with unnecessary rules and regulations, and they’ll respect you more for it. According to this survey, 89% of companies reported better employee retention due to the implementation of flexible work options. So, focus your attention on more important matters, and cut your workers some slack every once in a while.

Create a positive working environment

Nurturing a healthy office atmosphere is vital for the overall productivity of your employees, and their mental well-being as well. Team-building events are an excellent way to break up the monotony of the daily grind and let your employees have a bit of harmless fun. Mind you, it doesn’t have to be something elaborate and expensive, but something as simple as a casual Friday, or a spontaneous night out. The most important thing, however, is that it’s something totally unrelated to work, as the main idea is for people to let off some steam and get their minds off work. All in all, these events present the perfect opportunity for your employees to bond with their co-workers and improve their mutual working relationships.

To sum up, different strategies appeal to different people. What works for one employee may not be the case with the rest of the lot. Therefore, it’s vital to keep experimenting with various combinations of these methods, in order to find just the right concoction for your specific workforce.

Guest author, David Webb, is a Sydney-based business consultant,online marketing analyst and a writer. With six years of experience and a degree in business management, he continuously informs the public about the latest trends in the industry. He is a regular author at BizzmarkBlog. You can reach him on Twitter or Facebook.

4 Ways Businesses Benefit From Outsourcing Services

/ nancyrubin

In the past, small to medium-sized businesses had a much harder time competing with the ‘big boys’ industries  due to a lack of adequate infrastructure within their organizations. However, thanks to the most recent technological breakthroughs, this is no longer the case, as small businesses all around the world are given a more level playing field by outsourcing their non-core processes elsewhere. As such, these non-core processes can include anything ranging from marketing and design to IT support. Moreover, with the use of new cloud and project-management software, outsourcing these processes has never been simpler. Yet, how exactly do small businesses benefit from this lucrative arrangement? Keep on reading to find out.

Lower operating costs

Hiring new staff to take care of your in-house marketing and IT sectors is a huge investment for small business owners. According to the Training magazine, on average, companies spend around 1,000 US dollars per learner, and this does not account for the time and effort it takes to post job ads, review CVs, and interview potential employees. Also, the more workers you employ, the more money you have to spend on equipment, office space, workers compensation, and taxes. Hence, the most logical solution for small businesses is to go lean, in order to maximize efficiency and lower the cost of operating.

Outsourcing services helps small businesses do just that, as the cost of hiring another company to, for example, manage your company’s marketing efforts is much lower than doing it yourself. With larger corporations, it’s a totally different story, as they can handle their own in-house marketing sectors due to having a lot more resources at their disposal. This is why, by outsourcing, smaller companies can be at an equal footing with the big corporate giants, as it allows them to enlist the help of professional marketers at a much lower cost. 

Access to the latest technology

Another reason why outsourcing is so beneficial for small businesses is the fact that outsourcing companies bring their own equipment and technology into the fold. A good example of this phenomenon can be seen in the legal industry, where Artificial Intelligence is seeing an increase in use. Especially so in the process of legal transcription, where sophisticated AI plays a crucial role in transferring raw video and audio data into a more accurate, readable format. Without this, legal firms would struggle to process vital materials in time for the next proceeding. By using this kind of human-aided AI services and technology, businesses save precious time and increase efficiency.

Increased focus on core business processes

The thing with some small businesses, and startups in general, is that they usually operate on a much tighter deadline and do so with a skeleton crew. By outsourcing all of their repetitive and time-consuming back office tasks, such as sales, marketing, and IT support, small businesses get to focus all of their attention on core-business functions, which greatly improves their overall efficiency and productivity. Thus, the key staff gets to work on improving critical business areas instead of wasting their time dilly-dallying with computer updates and composing new marketing strategies. Furthermore, apart from lowering the cost of re-training the existing employees to accept new roles, focusing on key business elements helps small businesses cultivate talent, which is crucial for staying ahead of the curve and gaining a real advantage over your competitors.

Acquire the assistance of business experts

Training your own staff members to perform non-core functions won’t yield immediate results. In fact, this approach will lead to many trials and errors before they finally get the hang of it. Moreover, some of these tasks take weeks, if not months, to learn, which is time better spent elsewhere.

Hence, it’s a good idea to employ the services of a company which is an expert in that field. This will not only bring in more results, but do so at a much faster pace. Plus, you get some real, concrete, advice from people who know exactly what they’re doing. Also, by outsourcing you’re actually opening the door of your business to global talent and not just settling for second-best in your immediate vicinity. At the end of the day, you get to pay for quality services which would otherwise be too costly on your own.

All in all, outsourcing services is a great way for small businesses to stay ahead of the competition by funneling priceless manpower and resources into development and growth instead of wasting it on irrelevant back office tasks.

Guest author, David Webb, is a Sydney-based business consultant,online marketing analyst and a writer. With six years of experience and a degree in business management, he continuously informs the public about the latest trends in the industry. He is a regular author at BizzmarkBlog. You can reach him on Twitter or Facebook.

7 Things That Can Kill Your Company Culture

/ nancyrubin

Every company develops a unique culture that defines how people feel and behave as they work. For the most part, business owners and managers take the lead in creating a culture that reflects their values.

A study published by the Gallup organization revealed that having highly engaged employees resulted in 10% increase in customer satisfaction. Research also shows that the productivity of workers can jump by 12 percent when they feel satisfied. Such efficiency gains reduce the cost of human resources and directly impact your bottom line.

Build a healthy, satisfying work environment for your business by avoiding the following killers of your company culture.

1. Not Hiring Team Players

Some people just don’t work well with others. You might even use labels, such as “jerks” to describe them. They constantly criticize their boss and try to spread discontent. If you have this type of person on your staff, now is the time to weed them out.

Meanwhile, do everything possible to ensure that you only hire team players. Try to screen your applicants by their demeanor during interviews as well as feedback from their personal references.

2. Bureaucracy

A multitiered hierarchy can kill your company culture. Seemingly endless meetings, PowerPoints, emails, and “edicts” from upper-level management can waste time and leave your team members feeling powerless.

Help people do their job by only involving them in meetings that directly impact their work. Also, ensure that each worker directly reports to only one supervisor or manager. Empower your employees to innovate to improve quality and efficiency.

3. Stress

Deadlines are only one of the many sources of stress that can kill your company culture. You need to counter the pressure to promptly complete projects with sensible work-related practices. For instance, encourage your staff to take breaks, drink water and eat healthy food.

Fantastic managers periodically check on their direct reports to answer questions and ensure that work proceeds smoothly. If you leave your employees without the answers they need, they will feel stressed, especially as due dates approach.

4. The Boss’s Way or the Highway

As a leader, you should welcome diverse perspectives and opinions, even when they contradict your own. Furthermore, by emphasizing results rather than tasks, you can help your team develop independence and confidence.

When you let everyone participate in decision-making, you help them have a sense of value and belonging. Your employees will begin to identify themselves with the firm and always look for ways to improve the way they work.

5. Lack of “Beyond the Paycheck” Motivation

Some employees only show up to work because they want a paycheck. These workers show little intrinsic motivation and will rarely do anything outside of their job description. Such workers can kill your culture and negatively impact everything your firm does.

Engage your workforce by providing perks and incentives that transcend payday. Motivate your employees by providing each of them with a clear path to advancement. Also, consider offering non-traditional work arrangements such as remote work and flexible scheduling.

6. “Keep Your Head Down and Get it Done” Attitude

Employees who focus on doing their work without providing feedback can cripple your business. You need people on your team who will share their ideas and ask questions in ways that stimulate innovation.

To create engaged employees, never ridicule a suggestion and insist on practicing an open communications policy. By creating a safe, trusting business culture, you harness the thoughts, experiences and ingenuity of your employees for the common good.

7. Micromanagement and Lack of Trust

Healthy relationships among your team members require you to trust them. However, in many companies, business owners and managers communicate distrust by micromanaging everything their workers do.

Avoid closed-door meetings and suspicious whispers in hallways that make employees feel as though you are deciding their futures without them. Instead, treat everyone with respect and assume the role of a mentor or coach rather than an overlord.

In the end, pay attention to all the feedback you receive, including from employees who leave your business. Take your employees seriously and treat them right. By building a healthy company culture, you build a strong reputation for your firm and a solid foundation for success.

Jen McKenzie is a freelance writer from New York, NY. She is fascinated by all things having to do with words,business, education and cutting-edge. When Jennifer is not busy writing, she enjoys taking long walks and spending time with her two pets Brando & Marlon. You can reach Jennifer @jenmcknzie

Keeping Remote Employees Happy And Productive

/ nancyrubin

Keeping your online team happy, engaged, and productive doesn’t have to be difficult. In fact, two-thirds of managers say their employees actually become more productive once they go remote, SurePayroll reveals. Being in control of their own schedule — and eliminating the daily commute — gives remote employees more time and flexibility, which increases motivation and productivity. However, remote teams still require conscientious management. You want them to feel valued and part of the team even though they’re not on-site. With the following tips, you can cultivate a happy, engaged, and successful online team.

Communicate effectively

Communication is key in every aspect of business — and online teams are no exception. In fact, poor communication is one of the prime reasons employees get frustrated in their jobs. It also leads to feelings of isolation which means employees are less likely to contribute to the team. The solution? Effective communication channels. Let your team know which situations require video chats or phone calls and which situations can be dealt with via online chat. Email is still useful, but not always ideal as messages can be missed. With online chat, team members can instantly ask questions and get answers if they need guidance. This is great for productivity since they’re able to continue with their work right away rather than having to hang around for an email response.  

Define expectations and goals

Although they’re not in the same building as you, remote employees need the same amount of guidance and direction as you give you regular ones. In order to encourage your online team to work efficiently and independently, you need to be clear on the specifics of their working arrangement. Defining the expectations you have for your remote team — preferably with them being mutually agreed upon — will help your employees stay on track with their work. This also includes explaining your mission and goals for the company. Your remote team will therefore feel included in the company culture, but be comfortable and efficient working elsewhere.

Recognize great work

If your remote team does great work, make sure it doesn’t go unnoticed! Failing to give positive feedback where due can leave employees feeling undervalued and even increase your turnover risk. Appreciating exceptional work can motivate your team to maintain that standard. You can also use bonuses or raises as an incentive. It can help to make the recognition public on company-wide channels, so your other employees are informed about the valuable work the remote team does each day. Your online team will then continue confident their hard work is going noticed and appreciated.

A productive online team can be a huge asset to your business, so make sure you take the steps to make yours the best it can be. While creating an engaged and motivated group of remote employees can be a challenge, once you put the above appropriate systems into place, it’s more than possible to achieve. Once you get into the swing of things, you’ll soon have a motivated, engaged, and high-functioning remote team.

Guest Author, Jenny Holt, is a former HR executive turned freelance writer, who now spends more time with her young family and ageing, but ever eager Labrador, Rover.