Can your business run without tech software?
While in all likelihood the answer to that question is no, there are some businesses (traditionally older ones and/or mom and pop shops) that do their best to complete things the old-fashioned way.
For many others, however, the move towards technology the last few decades has been a good thing.
Sure, technology has its down moments at times (notably when computers go offline etc.), but the majority of businesses employing tech in their daily operations would be lost without it.
So, is your tech software doing all it can to get you business?
Technology and Your Ability to Make Dollars
In order for your business to get the most out of technology, remember these factors:
- Scheduling software – If you’re in the beauty business (specifically the hair business), having the best salon software can be a difference maker. Knowing when your appointments will be in, sending them friendly reminders, being able to update cancellations or changes etc. at a moment’s notice all make things run more smoothly. The same holds true for countless other industries, so take advantage of all software has to offer no matter what your brand does. Another example would be for those running medical clinics. Imagine the backlog (and the frustrated customers) you’d have if your scheduling was amiss. Patients would be coming and going at all different times of the day. By turning to the computer to schedule all the necessary daily appointments, you can avoid the potential logjam. You can also text/email out friendly reminders to patients regarding their upcoming appointments;
- Securing your online movements – As great as it is (and quite necessary) to be using online technology for your business, it is equally important that you secure such technology. It is no big secret that cyber-crimes are at times running rampant both here and around the world, so make sure your business is as protected as possible against such attacks. There are several ways to secure your business as much as possible online. First, be sure that your server provider takes security seriously. Your server’s security is the first line of defense against cyber-attacks. Secondly, it is critical that your employees are educated on the importance of online security. They should avoid practices such as sharing username and password log-ins in and out of the office. It just takes one misstep for a cyber-criminal to get their hands on important customer data, leaving you and the customer in a hole. Stress to your staff that you also expect all company data entered online to be just that, company data. Employees should not be sharing customer information and/or using it for their own purposes;
- Always looking to the next step – One way your business can stay ahead of others is by always pushing the envelope when it comes to technology. How can you make life not only better for your own business, but also the lives of your customers? While you do not have to go out and spent boatloads of money on technology, upgrades now and then certainly can’t hurt. Just as banks, airlines, rental car agencies, stores and countless other businesses are always adding new tech features here and there for their customers, so too should you. For instance, the huge influx of mobile devices on the market in recent years is a great opportunity for your brand. By making sure you devote a fair portion of your time to things such as mobile marketing, you put your brand in touch with consumers when they are both browsing and ultimately buying. In doing so, you increase the chances of making more sales and of course additional revenue.
With no end in sight to the technology revolution not only sweeping the business world, but the personal world of millions of individuals, your business would be foolish not to get caught up in it.
When you have the right tech software in place, your brand has endless possibilities in order to grow.
Take those possibilities and run with them today, not tomorrow.
As a business owner, is your tech software giving you the business?
About the Author: Dave Thomas covers business topics on the web.