4 Digital-Technology Solutions that Will Transform Your Small Business

When you’re running a small business, your time is your most valuable asset. If you’re looking to boost efficiency, technology can help. These four solutions can streamline your operations, freeing you up to grow your company.

Cloud Storage

If you’ve ever tried to manage a physical server, you know that it can be a stressful process. Cloud storage eliminates the need for an in-house server and makes your professional life easier. When your files are stored in the cloud, you can access your files from anywhere with a quick login. Since cloud systems use the latest in data security, you can rest assured that your files are safe. Plus, most services offer regular backups as a redundancy. And on top of all that, you don’t need to worry about server maintenance, power outages, or physical damage.

Chat Bots

Does your company receive a high volume of service calls? If so, chat bots could save a great deal of time and money. Chat bots are installed on your website. When a customer asks a question, the bot looks through your database and provides a solution. If it can’t find an option, it routes the question to an employee. Over time, the bots learn the answers to more questions, leaving your staff free to tackle other projects.

App-Based Accounting

If you’ve ever struggled to maintain your company’s books, you know it can be a hassle. App-based accounting services allow you and your employees to enter purchases, create invoices, pay bills, and accept payments from anywhere. That way, your finances are always up to date. Switching to an accounting app can save time, increase accuracy, and improve cash flow.

SMS Marketing Services

Chances are, your customers don’t want to spend much time talking on the phone — especially if you cater to a younger demographic. That’s where SMS marketing comes in. By using texts, you can communicate with customers quickly. That’s where SMS marketing services come in. Services that handle text messaging for small business help you manage your messages from a simple online platform. That way, you can reach all of your customers with a single click.

Technology is changing the way small businesses run. With the right tech solution, you can streamline and transform your operations.

Guest author, Lizzie Weakley is a freelance writer from Columbus, Ohio. She went to college at The Ohio State University where she studied communications. In her free time, she enjoys the outdoors and long walks in the park with her 3-year-old husky Snowball.  @LizzieWeakley

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