One of the most important aspects of any company is employee morale. If you get unhappy workers, you will get a depressing, inefficient company. That’s why you, as a manager or boss, need to give your all if you want things to improve. Below you will see a couple of tips to do just that.
Avoid and shut down workplace drama
The first thing you should do is avoid, and put an end, to any office drama. Any infighting, arguments, or bad blood should be resolved as soon as possible. If you don’t, it can get much worse, and really heat up. Either talk to the people directly, or direct them to HR.
A big part of is avoiding any office gossip. It should be discouraged as often as possible, and really makes the entire company seem unprofessional.
Learn how to communicate more effectively
It’s not just enough that you have good intentions. You need to know how to get your point across in a way that people will actually listen and care. We suggest you learn how to communicate more effectively. Focus fully on the person that’s talking to you. Never interrupt and try not to judge.
Understanding how to present yourself is important. Focusing on reading body language is a big part of this, as is practicing it yourself. Watch your tone. Even if you mean well, some people just react differently. Some like loud people, others are intimidated. Humor is also important. Sarcasm and irony can be light-hearted and completely innocent, but some simply won’t get the joke and may end up insulted.
It’s all about understanding yourself, how you present yourself, and other people and how they react.
Show that you care
Now, we don’t mean bribing them with donuts and Starbucks every day (though that would be appreciated). We mean actually not letting them stress about their bills, medical coverage, and other bureaucratic nonsense. Keep all that nonsense in check. Have a cleaning lady over regularly. Keep the fridge and toilet supplies stocked. If the AC breaks down, get a repairman there the very next day.
Also, have a lawyer or even doctor on hand (depending on your line of work). Get the best work injury lawyer you can find on retainer if your people deal with dangerous equipment. If you have some specialized equipment, have a repairman on hand as well. Little things like this are a very clear and direct sign of respect. Actions do, in fact, speak louder than words.
Feedback is everything
Actually, listen and focus on what people say. Let them know that if they have any problems or issue, they can always come to you. Create an atmosphere of trust, of allowing people to be relaxed. The worst thing for employee morale is being afraid of being ridiculed by their superior.
People like and respect when somebody respects them. Having their thoughts and opinions heard out can really make a difference. Furthermore, you accepting feedback from them goes a long way. Even if you disagree, the very act of accepting it means a lot.
Empathy goes a long way. Just because you’re at the workplace doesn’t mean it’s all cutthroat, mechanical, turn of the century rat race. No, you should be understanding. It’s one thing if you have a lazy employee. But if somebody’s parent died, or they were sick, or they have any other tragedy in their life, try to cut them some slack.
Try not to judge, you don’t know what a person is going through. Think of your job as you and your employees against a problem, rather than some class warfare at the office.
Find some time for your people
Find some time for your people. Set up schedules, or just have an hour every week where they can come to you and voice your concerns. Advertise this fact, let them know. Have an hour where there will be no interruptions, where the phone is off, and everybody is relaxed.
Finally, be positive. A boss or manager who is always on the edge, who is stressed and depressed, is not a good sight. If they see you like this, they will think the company is in trouble, and so, their jobs too. They may even (understandably) think about seeking a new job. Even if things aren’t going perfectly, try to to at least keep appearances until things calm down.
If needed, learn how to regulate your stress better. Know that investing in some time off, or some more leisure activities, will actually end up making you more efficient. You will be a better boss or manager, and a better person in general.
And there you have, an end to office drama and depression. Just because its work, doesn’t mean it has to be this depressing and difficult affair. Just keep all these tips in mind, and we are certain things will improve.
Alexander Hunkin is an Australian based startup advisor with in-depth experience in growing business. His meaningful and strategic advice have helped in setting and growing many startup companies in Brisbane and Perth. Alexander is also a content creator for different niches including business, career, finance, and marketing. When he isn’t busy working, you can find him cooking exotic meals, scuba diving, and cycling.