Part of ensuring happy and loyal customers is creating great supplier relationships. When your suppliers can provide your products on time, you can commit to on-time end product delivery for your customers. Here are four main things you’ll need to look for in your company’s steel supplier.
Are They Local?
While you may be able to get killer pricing from vendors that are on the other side of the country or in another country, that’s not always the best option for a few reasons. You have to rely on the shipping process to get your steel delivered. If there is a natural disaster or inclement weather in another area of the country where your supplier is located, it could hinder your ability to get your shipment of steel on-time. Additionally, it can be difficult to get rush orders when you need them most. Local suppliers are more reliable when it comes to weather conditions and getting rush orders.
What Products Do They Offer?
When you’re looking at a steel supply company, you should be knowledgeable about what they can offer you. Depending on how you’re going to be utilizing the steel for your final product, you may prefer different products from your vendor. For example, you may prefer flat steel bars instead of square ones. Having a vendor that has a variety of options ensures that you can get what you need and will continue to as you move into the future.
What Are Their Hours of Operation?
You need a steel supplier that will work around the clock to provide you with the raw materials you need to create a finished product for your consumers. It’s vital that you check the hours of operation of a potential supplier to see if they offer normal business hours or only select hours. They should have a customer service hotline that you can call when you have an issue or question about your order.
Do They Have A Good Reputation?
By talking with others in your industry and even looking at online review sites, you can get a good idea about a potential supplier’s reputation. You want to pick a supplier that is easy to work with, provides on-time delivery, and handles issues quickly. Learning about a potential supplier’s reputation can help you to determine exactly whether or not the company is a great one to work with.
When it comes to finding a steel supplier for your business, you likely have many options. Narrowing down the list may seem difficult at first. However, if you follow the tips we outlined for you above, you’ll be well on your way to picking a great supplier to work with.
Anica is a professional content and copywriter who graduated from the University of San Francisco. She loves dogs, the ocean, and anything outdoor-related. You can connect with Anica on Twitter @AnicaOaks.