Artificial Intelligence, commonly referred to as AI, is one of the greatest technological inventions that is taking the world by storm. Since its invention, AI has become a huge player...
Many businesses use call centers as a way to be able to communicate with their customer base. They are beneficial because they provide an easy way for customers to get...
Customer service representatives are usually the first point of contact for your customers. This means they deal with all kinds of queries, complaints, and stressful conversations throughout the day. Supporting...
If you're like most business owners, you're always looking for ways to improve your customer experience. After all, happy customers are more likely to return and refer others, which can...
In the rapidly evolving marketing world, it's more important than ever to stay ahead of the curve. And one of the biggest curve balls thrown in recent years has been...
For a small business owner, the rise of social media might seem like a godsend. Up until now, there was no way mom-and-pops could compete with slick advertising campaigns from...
Some may mistakenly think that running a service business is easy. However, the opposite is true. You must constantly worry about estimates, quotes, schedules, routes, equipment maintenance, and customer demands...
Throughout the history of makeup, technology has always played a fundamental role in its evolution. Beauty brands use a wide array of technologies, from machine learning to 3D printing, to...
Businesses are living and functioning in a world where technological advancement is transforming the environment around them. In the digital era, no business can ignore the impact and power of...
Autonomous vehicles are often called self-driving or driverless cars because they rely on artificial intelligence (AI). Vehicles equipped with this technology use multiple sensors, cameras, and radars to have a...
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