If you hire customer service employees for a call center, then you will want to keep them healthy and happy. There are several ways to protect the well-being of your workers. Use these methods that are recommended by experts to improve the wellness of your employees.
Proper Office Equipment for Your Employees
To avoid injuries to the back and neck, your employees need desks and chairs that are at the proper height. You may want to find adjustable ergonomic chairs for your employees, but the items should have backs and seats that will support the bodies of your employees in a comfortable way. It is also essential to have the computers and other office equipment at the proper height, so you may need desks with shelves.
Break Times for Your Employees
When your employees are working long hours, they will need breaks for a variety of reasons. You should have a lunchroom that is large enough for multiple employees who are taking a break at the same time. Alternatively, you can schedule your employees to take their breaks at different time. In a lunchroom, it is a good idea to have a refrigerator for storing foods and beverages. In addition, you should have an employee who is able to clean the lunchroom on a regular basis.
Protection from Germs
While you may keep your business clean, there are other ways that germs are transmitted from one employee to another. There are companies that offer high-quality items, including a wireless headset for call center phones that is easier for your employees to use and keep clean. Without the wires that are on most headsets, your employees can move around comfortably while working. Provide an individual headset for each employee so that the item is only used by one individual.
An On-site Gym for Employees
To have healthy employees, you can provide an on-site gym. You should have exercise equipment, such as stationary bicycles, elliptical machines and treadmills for your employees. Your employees can use the gym before or after work, but they may also want to exercise during a break. It is also possible to offer exercise classes so that your employees can learn more about yoga or lifting weights.
Last, you can offer wellness seminars for your employees to help them learn more about nutrition or living a stress-free life. You can contact wellness experts so that the individuals can visit your business to provide the seminars after work or on the weekends.
Lizzie Weakley is a freelance writer from Columbus, Ohio. In her free time, she enjoys the outdoors and walks in the park with her three-year-old husky, Snowball.