How to Make Your Retail Shop Exterior Stand Out
After the shock to the economy by COVID-19, sales techniques are more important than ever to attract customers to your store. Whether they are gained by e-commerce or by crossing...
3 Ways B2B Businesses Can Reduce Client Churn
Did you know that reducing client churn by 5% can boost your profits by 25 to 125%? And that the probability of selling to a current customer is 60% to...
How AI is Changing the Face of Customer Service
The advent and advancement of Artificial Intelligence (AI) solutions is steadily leading us to a new era of business. In the age of data proliferation, the key to business growth...
4 Services Every Hair Salon Should Offer for Maximum Customer Satisfaction
There are so many factors that go into making a hair salon the very best. Some salons offer high-end amenities like champagne and smoke-free hair technology. Others provide extremely fast...
The Best Customer Service Training Ideas to Inspire Your Team
When it comes to helping your employees understand how to do customer service better, do you know how to inspire them and provide them with best practices? One of the...
Please Tell Me More About You
Who are your customers? It’s a question every business should ask and, hopefully, answer. Except that in all honesty, we can’t provide an honest answer to the question. Unless you...
6 Tips to Build your Boutique Business
If you’ve already started your boutique business, you know what a joy it is to run it. However, if your business is small and you dream of expanding it, you...
4 Ways Your Busy Delivery Fleet Can Keep Up With Urgent Demand
In the wake of a global catastrophe or unprecedented world event, many business owners come to the sad realization that they aren't as prepared for the unexpected as they might...
5 Ways to Improve Your Customer Delivery Experience
More and more people these days are looking to have their products delivered to them. Especially during this global crisis, it seems everything is being bought online. Amazon has shown...
How to Ensure Your Business Delivers Quality Service Every Time
The secret to success behind any business is ensuring you deliver top quality service for your clients and customers. This is something that everyone understands, or at least they claim...