Starting a Small Business? How to Provide a Great Customer Experience
You have an endless list of tasks and duties as a small business owner. In addition to running your small business's day-to-day operations, you must find ways to keep your...
A Guide to Enhancing Your Customer Experience This Year
If you're like most business owners, you're always looking for ways to improve your customer experience. After all, happy customers are more likely to return and refer others, which can...
9 Public Speaking Topics to Host At Your Business
Choosing topics for your upcoming business event can be a daunting task. The last thing you want to do is pick a topic that will not resonate with your audience....
6 Examples of Customer Journey Touchpoints You Can Use
The most successful businesses across the globe recognize the importance of customer experience to their sales and brand image. Many customers may be able to admit that customer experience is...
How Smartphones Have Improved Customer Loyalty
Mobile phones have become an integral part of our lives. Businesses are taking advantage of the benefits of the increased use of these smartphones. Here are ways through which smartphones...
Different Ways to Gain and Retain Customers
Which should you spend most of your time on: gaining or retaining customers? The most appropriate answer is: “it depends.” Your decision to focus on gaining or retaining customers will...
4 Effective Ways to Streamline the Customer Experience
If you’re looking for ways to boost your business and increase profits, the customer experience is a pool that you should seriously consider drawing from. Brands that provide a high-quality...
How to Take Advantage of New Global eCommerce
COVID-19 has resulted in consumers taking the eCommerce industry by storm. As lockdown and social distancing measures were erected, many consumers found themselves unable to pop down to the store...
Use These 7 Tips to Increase Your Customer Lifetime Value
Over their lifetime, customers will spend a certain amount of money on a company’s goods or services, this is what we call their customer lifetime value (CLV). Increasing their value,...
The Importance of Technology Maintenance
Introduction: Why keeping up with technology is important It's imperative to keep up with your technology when running a business and in general because so much important data is stored...
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