So the entrepreneurial bug has bitten you? Starting a business is an exciting and worthwhile decision, but you shouldn’t leap into it without having clear goals in mind. When you have a strong focus and know what you’re working toward, you’re more likely to succeed. Here are a few goals you should consider setting before your business opens its doors.
Please Your Customers
You never want to take your customers for granted. Even if you have a monopoly on a certain type of business in your area, you should still have a strong focus on making your customers happy. If you don’t, you’ll find your business besieged by poor online reviews. When a competing business eventually does open up, you’ll find yourself hurting.
Good customer service can even help you expand your business. As happy customers go online or talk to their friends and family about the positive experiences they had with you, the people they contact are more likely to flock to you.
It’s important to measure your progress toward any goals you set. Therefore, consider setting up a customer-service survey for your business, or you could keep an eye on online reviews sites and make note of the number of negative and positive reviews you receive.
If your business has nothing that makes it stand out from the company down the block, you’re missing out on a golden opportunity to find your niche. Regardless of what industry you work in, the goal should be to stand out among your competitors.
The thing that sets you apart could be as simple as an amazing refund policy, or it could be directly related to the products or services you provide. Frequently brainstorm new ideas that could take your business’ innovation to the next level. Also, don’t take the entire burden of innovation on your own shoulders. When you hire employees, encourage them to voice their ideas for how the business could improve.
Achieve Financial Success
Image via Flickr by Violette79
What do you personally want to gain from your business? Do you want to make enough to send your kids to college, retire to a luxe condo in Florida, or take an amazing vacation around the world? You might even have greater ambitions; you could follow in the footsteps of billionaire Daryl Katz and be able to purchase a multi-million-dollar home in Los Angeles.
Whatever you personally want to achieve, put that goal in writing and regularly monitor your progress toward it. True, not everyone makes it big in business, but if you have a clear objective in mind and make decisions centered around it, your odds of success are greater.
Whether you’ve owned business before or this is the first time you’ve put on the hat of an entrepreneur, it would behoove you to give serious thought to what you want your business to achieve even before you open its doors. A few simple goals you could set are to please your customers, be innovative, and strive for personal financial success.
Ashley is a full time student writing her way through college. When she’s not writing she enjoys hiking and any other outdoor activity imaginable.