Consumers trust businesses to protect their data, and if that trust is broken, a business is going to have a hard time regaining those consumers. This is the reason you must protect all customer data, and the following are five tech tools you can use to do this.
1. Consider a VDR
One thing you may want to consider to keep your data safe is using a VDR. Think of a VDR or virtual data rooms as an external storage location for the information you are supposed to keep. Yes, many companies use these VDRs to store all sorts of information, such as a loan syndication or maybe past transactions.
What you are going to be doing is storing information from your customers. The reason you may want to consider using this specific tool is that it means sensitive data won’t be in your company’s internal servers but somewhere else. A good VDR comes with its own set of security features that can further protect your customer’s data, making this a smart option.
2. Address Mobile Security
The next thing you have to worry about is mobile security. A lot of companies are now using cloud services to help ensure their employees can work remotely. This kind of work usually means employees are going to start using their smartphones to conduct work for you. The problem with this is that most people don’t take mobile security too seriously.
The data your employee has access to, the work your employee does, and your data as a whole could be in jeopardy if your employees don’t have mobile security. The good thing is that you can do something about all of this by using a mobile endpoint security tool. What this tool does for you and your remote employees is deal with any vulnerabilities that may exist when an employee engages in data transfer, and it also helps identify risky behavior. You or the team in charge of IT issues is notified if an employee is engaging in risky behavior so that the issue could be properly addressed as soon as possible.
3. Use an Encryption Extension
It’s important to consider having everyone on your team use an encryption extension tool. This is an inexpensive tool though some free versions allow you to turn every page you visit into an “https” page.
Any information that is sent from your employee through this page is encrypted, and that keeps your employees’ devices safe. Most online companies are supposed to have “https” sites, but this is not always the case. It doesn’t hurt to download this extension. As mentioned earlier, your business and consumer data could be at stake if you don’t try to encrypt data.
4. Encryption From Within
Making sure internet exploring is encrypted is a step in the right direction, but you aren’t done. You also need to ensure that any data exchanged within your company is encrypted as well.
Cybercriminals intercept web exploration, but they also target the company’s internal servers, so you need to encrypt internal consumer files along with all other sensitive files or data. You will need to purchase a good file encryption software tool to help you get this done.
5. Choose a Phishing Shield
The next thing you have to think about is training your employees to recognize phishing emails. You’d be surprised how many times consumer data is compromised because an employee opened an email that he or she shouldn’t have.
As an employer, you can expect your employees to do their jobs, but knowing how to safely navigate the internet is another skill that isn’t as common as you might imagine. The good thing is there are a few good gamified online teaching platforms out there that teach folks how to spot potentially dangerous emails. It may take some time to train your employees, but you are doing this to keep your consumers safe and to keep your company in good standing.
You can talk to an IT specialist to see if there are other things you want to try to keep consumer data as safe as possible., which will help preserve your business for years to come.
Tarah Mills has always had a passion for writing. Her philosophy is that not only can writing be educational, but it can change the world. While she is dedicated to her work, she still enjoys a good game of basketball, curling up to a good book, and all things Star Wars. She currently resides in the Richmond, Virginia area with her family.