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Category: phone systems

Customer Service: 7 Tips for Making Every Call Productive
customer service phone systems

Customer Service: 7 Tips for Making Every Call Productive

nancyrubinDecember 8, 2022December 8, 2022
When it comes to customer service, the goal is always to be productive and helpful. However, that can be easier said than done. With so many things going on at...
Hello from the Business-side: The do’s and don’ts of Business Phone Etiquette
phone phone systems Social

Hello from the Business-side: The do’s and don’ts of Business Phone Etiquette

nancyrubinFebruary 22, 2022April 2, 2022
The modern era is dominated by instant messaging, social media, and text messaging, making good phone etiquette as standard a thing of the past. So, when you pick up the...
Reasons Not to Use Your Personal Phone Number for Business
phone phone systems

Reasons Not to Use Your Personal Phone Number for Business

nancyrubinOctober 29, 2021October 29, 2021
It seems that everyone wants our personal phone number. It is used to create a new account, rewards programs, reservations, account verification, 2-factor authorization, and, recently, contact tracing. When starting...
How Phone Systems Can Help Your Business Thrive
Communication phone systems

How Phone Systems Can Help Your Business Thrive

nancyrubinAugust 17, 2021August 17, 2021
What is the secret to being a successful business owner? The answer is communication. You have to be able to take your thoughts and communicate them so that it resonates...
Endpoint Security: Why it Matters for Your Business
computer security Cybersecurity Information Technology Online security phone systems security Systems

Endpoint Security: Why it Matters for Your Business

nancyrubinNovember 17, 2020December 5, 2020
Digital transition and technology advancements have made it pretty easy for many individuals to work remotely. Having some people work remotely can be an excellent option to help employees with...
How to Lessen Distractions in Your Work Space
Cleaning Goal Internet job seeker phone phone systems Workplace Workspace

How to Lessen Distractions in Your Work Space

nancyrubinSeptember 18, 2020December 5, 2020
Distractions on the job can limit your productivity and hamper your overall job performance. Even though eliminating all distractions can be difficult depending on your work environment, you’ll still want...
How to Maintain High-Quality Customer Service When Your Employees Work from Home
Communication Content Marketing customer service Event Planning Marketing phone systems Remote Work

How to Maintain High-Quality Customer Service When Your Employees Work from Home

nancyrubinJuly 21, 2020July 21, 2020
The COVID-19 pandemic has led organizations worldwide to roll out new business strategies for a seamless workflow. When other organizations are hurting and closing down, some businesses have successively managed...
How to Help Your Customers Get the Information They Need as Quickly as Possible
customer service Information Technology phone phone systems sales Social Social Media Telecommunications

How to Help Your Customers Get the Information They Need as Quickly as Possible

nancyrubinNovember 26, 2019November 30, 2019
It’s tough to be a business owner in today’s fast-paced marketplace. If you make a serious mistake, that mistake could be broadcasted all over the internet. Bad reviews and bad...
The Do’s and Don’ts Of Working With Remote Employees
Communication Management phone systems process management project management Remote Work Systems Telecommunications telecommute

The Do’s and Don’ts Of Working With Remote Employees

nancyrubinOctober 16, 2019June 20, 2020
More and more businesses are adopting remote working practices; a decision that tends to work well for everyone involved. With that said, working with remote employees is very different to...
5 Advantages of Offering Phone Support to Your Clients
Business customer service Marketing phone phone systems small business Social Business

5 Advantages of Offering Phone Support to Your Clients

nancyrubinJuly 19, 2019
The role of customer service has never been as important to any size of business as it is in the 21st-century when we are all too aware of the issue...

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