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Tag: customer satisfaction

How to Calculate and Improve Customer Satisfaction Score
Customer Engagement VoIP

How to Calculate and Improve Customer Satisfaction Score

nancyrubinMay 23, 2022May 23, 2022
Customer satisfaction is one of the most important metrics that businesses track. After all, if customers are not happy, they will not be returning! In this article, we will discuss...
7 Economical Tips to Increase Customer Satisfaction
Customer Engagement customer service Customer-Centered Marketing Social Media

7 Economical Tips to Increase Customer Satisfaction

nancyrubinJanuary 21, 2022January 21, 2022
Did you know that the average customer has 17.5 interactions with a company per year? And that's just with one company, not including all the other brands they interact with....
Different Ways to Gain and Retain Customers
Customer Engagement customer service Customer-Centered

Different Ways to Gain and Retain Customers

nancyrubinJanuary 13, 2022January 13, 2022
Which should you spend most of your time on: gaining or retaining customers? The most appropriate answer is: “it depends.” Your decision to focus on gaining or retaining customers will...
Four Easy Ways To Connect With Your Customers
Customer Engagement customer service Customer-Centered

Four Easy Ways To Connect With Your Customers

nancyrubinOctober 13, 2021October 13, 2021
Business owners are always on the lookout for ways to get new customers and drive their sales. However, while obtaining new clients plays an essential role in running your business,...
Create Customer Loyalty Through Outstanding Online Order Packaging
Business Customer Engagement customer service loyalty Marketing

Create Customer Loyalty Through Outstanding Online Order Packaging

nancyrubinSeptember 27, 2021September 27, 2021
Online shopping was already increasing in popularity before the pandemic, but the resulting shelter-in-place restrictions made shopping from home part of the new normal. More than 2 billion people shop...
Use These 7 Tips to Increase Your Customer Lifetime Value
Customer Engagement customer service Customer-Centered

Use These 7 Tips to Increase Your Customer Lifetime Value

nancyrubinAugust 27, 2021August 27, 2021
Over their lifetime, customers will spend a certain amount of money on a company’s goods or services, this is what we call their customer lifetime value (CLV).  Increasing their value,...
How to Take Care of Your Clients
Customer Engagement customer service Customer-Centered

How to Take Care of Your Clients

nancyrubinAugust 10, 2021August 10, 2021
Customers are the lifeblood of businesses; businesses wouldn't exist without them! Good customers will be loyal and return again and again, and, most importantly, they will recommend you to others...
Customer Values: The Key to Building a Success Business
Customer Engagement customer service Customer-Centered Marketing

Customer Values: The Key to Building a Success Business

nancyrubinJuly 12, 2021July 12, 2021
Customers are the backbone of every successful corporation. By focusing on the values of your potential and existing customers, you'll have a constant revenue stream. Understanding your target audience also...
Excellent Ways to Get New Customers
Customer Engagement customer service Customer-Centered

Excellent Ways to Get New Customers

nancyrubinJuly 5, 2021July 5, 2021
Every business needs to constantly attract new customers in order to grow. It’s simply not enough to rely on existing clients, since they may easily choose another supplier, which means...
How to Make Your Website Accessible for a Better Customer Journey
Accessibility Customer Engagement Customer-Centered website

How to Make Your Website Accessible for a Better Customer Journey

nancyrubinJune 9, 2021September 1, 2021
While the customer isn't always right, that's no reason why his or her needs shouldn't always be met. Long-term success for a business requires it. There are several different techniques...

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