How to Calculate and Improve Customer Satisfaction Score
Customer satisfaction is one of the most important metrics that businesses track. After all, if customers are not happy, they will not be returning! In this article, we will discuss...
7 Economical Tips to Increase Customer Satisfaction
Did you know that the average customer has 17.5 interactions with a company per year? And that's just with one company, not including all the other brands they interact with....
Different Ways to Gain and Retain Customers
Which should you spend most of your time on: gaining or retaining customers? The most appropriate answer is: “it depends.” Your decision to focus on gaining or retaining customers will...
Four Easy Ways To Connect With Your Customers
Business owners are always on the lookout for ways to get new customers and drive their sales. However, while obtaining new clients plays an essential role in running your business,...
Create Customer Loyalty Through Outstanding Online Order Packaging
Online shopping was already increasing in popularity before the pandemic, but the resulting shelter-in-place restrictions made shopping from home part of the new normal. More than 2 billion people shop...
Use These 7 Tips to Increase Your Customer Lifetime Value
Over their lifetime, customers will spend a certain amount of money on a company’s goods or services, this is what we call their customer lifetime value (CLV). Increasing their value,...
How to Take Care of Your Clients
Customers are the lifeblood of businesses; businesses wouldn't exist without them! Good customers will be loyal and return again and again, and, most importantly, they will recommend you to others...
Customer Values: The Key to Building a Success Business
Customers are the backbone of every successful corporation. By focusing on the values of your potential and existing customers, you'll have a constant revenue stream. Understanding your target audience also...
Excellent Ways to Get New Customers
Every business needs to constantly attract new customers in order to grow. It’s simply not enough to rely on existing clients, since they may easily choose another supplier, which means...
How to Make Your Website Accessible for a Better Customer Journey
While the customer isn't always right, that's no reason why his or her needs shouldn't always be met. Long-term success for a business requires it. There are several different techniques...
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