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Tag: VoIP

How to Calculate and Improve Customer Satisfaction Score
Customer Engagement VoIP

How to Calculate and Improve Customer Satisfaction Score

nancyrubinMay 23, 2022May 23, 2022
Customer satisfaction is one of the most important metrics that businesses track. After all, if customers are not happy, they will not be returning! In this article, we will discuss...
How To Invest In The Right VoIP Hardware
Voice VoIP

How To Invest In The Right VoIP Hardware

nancyrubinJune 9, 2021June 9, 2021
The Voice over Internet Protocol infrastructure consists of the gear and software required to transmit voice and video over the internet. This technology has several advantages for small enterprises. It...
Let’s Talk About Communication
Communication customer service phone phone systems

Let’s Talk About Communication

nancyrubinMarch 29, 2018
Almost every single problem in the office comes down to communication. Deadlines missed: communication. Unhappy clients: communication. No milk in the fridge: communication. For a species set apart by our...
Do You Know How to Sell VoIP?
VoIP

Do You Know How to Sell VoIP?

nancyrubinAugust 31, 2015August 31, 2015

Thinking about selling VoIP?

This is a quickly growing and profitable market. But, before jumping in, you should understand the industry and learn how to properly sell VoIP. This initial legwork can then set you up for future success.

Could Your Business Fall Prey to VoIP Fraud?
VoIP

Could Your Business Fall Prey to VoIP Fraud?

nancyrubinAugust 22, 2015

VoIP technology has enhanced the way companies do business by reducing phone costs and increasing efficiency. However, as with any good product, there is always a corresponding issue.

Are You in the Business of Selling VoIP?
Telecommunications

Are You in the Business of Selling VoIP?

nancyrubinMay 22, 2015May 22, 2015
If you're in the business of selling VoIP phone service, then there are some important facts your business should know. Besides, thoroughly describing all the facts and benefits VoIP provides...
Is Your Business Calling Up VoIP?
Business Information Technology Mobile VoIP

Is Your Business Calling Up VoIP?

nancyrubinApril 29, 2014March 26, 2021
Businesses need to have a good communication system in order to function properly. Effective communication can increase efficiency and productivity, as well as help prevent costly errors. Presently, there are...
Business Cloud Computing

Three Essential Telephony Services for Your Business

nancyrubinJanuary 16, 2014February 13, 2014
If you look back a few decades ago, the average corporate phone system was rather simple, involving a switchboard and several desk phones around the workplace. These days though, new...

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