In a business, efficiency is a must. You need to be able to keep your business moving forward and the only way you can do that is be identifying your weaknesses and enhancing the service you offer. The answer to the question is outsourcing!
Whether you are looking at outsourcing complex accounting or you are looking at outsourcing to an answering service to save time, you need to make some choices. It’s not easy to decide which jobs to outsource and which ones to keep for yourself. You want to balance being able to control your business and know where to say enough is enough. As a business owner working flat out, you want to make life as easy for yourself as possible. So, with ease in mind, let’s look at six tasks you could outsource from your business.
Answering phones is busy work and when you are trying to run a business, there’s no time to answer phones and answer emails. Admin work is, however, a necessity for a business. You need to be organised and as business is such chaos sometimes, you need help. Whether you go for an answering service or a virtual assistant, you can enjoy the help of those who are able to free their time to assist. They do what they do best, and you do what you do best. It makes sense for your business.
- Content Writing
You have to have a blog or content to be able to give your audience a reason to come back. Content is king, and that’s why blogs and marketing copy need an expert. Now, you may know what you want to say, but do you know how to say it? Furthermore, do you know that you’d be better off with the services of a great copywriter? Your website could be improved by excellent content and if this is something you are interested in, copywriting is important.
- Shareable Content
All hail social media, right? Blogging and vlogging are kicking off big time and you need to get that content of yours out into the world. You need someone on your team who can do that, which is why a freelance social media manager is going to be your secret weapon. A social media manager will ensure that your content is shared far and wide with the world on Facebook, Instagram, Twitter and beyond. The only thing you need to remember is that your blog content needs to be regular to matter. You need to offer subscription services, too, so that your readers will be provided with regular wit and humour from you, and you get to be an authority in your industry, too!
- HR Tasks
You may not have a huge team and that’s fine, but the HR policies and processes in your business need to be followed. Unfortunately, this is a time-consuming task and you may not have the right expertise. That’s okay! You have HR experts at the touch of a button who can help you out. You need someone to interview and recruit, write contracts and generally be there to support staff when they need it.
- Tech Support
Tiny businesses often don’t have large tech teams in their place of business, but they do have IT experts on hand to manage their security and cloud computing. They can manage your business remotely and work on your website A’s is needed, too. IT staff are like gold dust, and you can easily find experts at the touch of a button. From the security of your customer data to updating your website, you will be able to ensure your business is working well when you hire IT staff.
- Customer Support
Last, but definitely not least, you need a great customer support team. You need people who can manage your customers and understand their needs. They need to be able to anticipate their wants and ensure that’s queries are promptly answered. Often, it’s cheaper to outsource your customer service team by going overseas. You can also ensure that your audience and customers come back again and again with the right people. The best bit? You’re going to save far more money than if you’d brought someone to your team and trained them up!
Outsourcing your weaknesses, or the business processes which you are too busy to do is smart. Take the time to hire the right people and you can ensure your business continuity and the happiness of your customers.