When choosing a web hosting provider, you should carefully evaluate your options before making a final decision. This isn’t always easy, as there’s plenty of jargon to deal with, which can make it hard to determine whether you’re actually getting a good deal for the price you’ll be paying.
The good news is that with just a little bit of information, you can avoid many of the common pitfalls when comparing hosting providers. Here are some of the top mistakes and how to avoid them:
Not Paying Attention to Hidden Charges
Sometimes, there will be additional charges associated with a hosting service that aren’t always clear from the start. These can include VAT and setup costs, as well as domain transfer fees charged if you want to transfer your domain away to another registrar.
Bandwidth charges are another common hidden charge. Some hosting providers limit the amount of data your website can transfer in a month and charge you extra for any overage. Bandwidth limitations can be a problem if your website grows in popularity and starts receiving a lot more visitors, as you may end up having to pay a high amount for the transferred data.
Choosing a Hosting Service With a Lengthy Contract
Many web hosting providers give big discounts if you pay for several years of service when you sign up. Some may even require that you pay for at least one year of service in advance. Even though this can save you money over paying for a monthly subscription, it’s not really a good idea.
When you first get started with a hosting company, you don’t know what type of experience you’ll have with them in the future. If ever you’re dissatisfied with the service and want to switch providers, it might be difficult for you to get back any amount you’ve paid in advance.
Not Considering Technical Support
Selecting a hosting company that has top-notch technical support is crucial, especially if this is the first time you’re using a web host and running your own website. No matter how good your hosting company is, there is a high chance that you’ll run into some type of problem at one point and will require their assistance. When you need help, using a hosting company with a support department that is easy to reach and answers your questions quickly will make all the difference.
A hosting service that provides around the clock support by different methods, such as phone, email and live chat may cost a bit more than a similar service with less support. But if you have a question about one of your hosting plan’s features or something isn’t quite working right, you’ll quickly see the value of a hosting service which provides high-quality support to all of its customers.
Relying on Reviews Made by Affiliates
The best way to find out whether a hosting company actually provides good value for the money is to read some hosting reviews. The problem is that not all reviews are neutral and unbiased. If you come across a website that just reviews a few hosts, with all reviews being overly positive and having a link to the purchase page of the web host, it’s certainly a site operated by an affiliate that receives commissions for every new customer they refer to a host.
When reading hosting reviews, it’s a better idea to consult several different websites. This will give you a more unbiased look at various hosting companies, helping you understand what their strong and weak points are.
Choosing a Provider Solely Based on Price
It’s not a good idea to assume that all hosting services are the same and just choose the provider with the least expensive options. Also, the highest priced hosts aren’t necessarily the best either, as some providers sell basic hosting services at highly inflated prices. A better approach to choosing a host is to think about what your needs are and then compare various hosting plans from different providers, as well as read independent reviews to get an idea about the quality of each company.
Paying Additional Fees For Products and Services You Don’t Really Need
Many hosting companies try to “upsell” during the checkout process. Be careful to review each page before clicking on the “continue” button so that you don’t buy any products or services that you don’t really need.
Many of the products offered during the upsell phase are hyped up by the web host as being worth hundreds of dollars, but are actually of little value. For example, some hosting firms charge inflated costs for website templates or directory submission services that you can easily find for free elsewhere.
Not Thinking about Scalability
One of the troubles of starting a new website is that it’s difficult to know how much your site will grow in the future. While your current hosting package may meet your needs for now, this may not be the case a few months down the road. For this reason, it’s very important to select a hosting provider that offers a variety of services and makes it easy to upgrade if you need to.
Using the Same Company For Web Hosting and Domain Registration
It’s common for domain registrars to also provide hosting services, but their packages are often overpriced and offer only basic hosting features. Many hosting providers also make it a huge selling point to offer a free domain name when you sign up for their service. However, this isn’t a huge benefit, as domain names are quite inexpensive and you can easily buy one independently.
Another point to consider is that having your domain and hosting offered by the same company can make it harder to switch to a different provider in the future if your needs change or you’re not satisfied with the service.
Selecting a hosting provider for your business website is one of the most important decisions you’ll make. To increase the chances of selecting a web host that is right for you and avoiding problems, you should do your research beforehand to avoid making mistakes that could prove costly down the road.
Guest Author, Josh McAllister, is a freelance technology journalist with years of experience in the IT sector. He is passionate about helping small business owners understand how technology can save them time and money. Find him on Twitter @josh8mcallister