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Category: customer service

How to Help Your Customers Get the Information They Need as Quickly as Possible
customer serviceInformation Technologyphonephone systemssalesSocialSocial MediaTelecommunications

How to Help Your Customers Get the Information They Need as Quickly as Possible

nancyrubinNovember 26, 2019November 30, 2019
It’s tough to be a business owner in today’s fast-paced marketplace. If you make a serious mistake, that mistake could be broadcasted all over the internet. Bad reviews and bad...
5 Things You Need to Do in Order to Ensure the Survival of Your Startup
Content Marketingcustomer serviceinvestmentMarketingsmall businessstart-upStartupteam

5 Things You Need to Do in Order to Ensure the Survival of Your Startup

nancyrubinNovember 26, 2019November 26, 2019
There’s a statistic out there which claims that about 90 percent of all startups don’t make it past their first five years. The reason why this statistic is so alarming...
Smart Tips to Break into New Markets Safely and Efficiently
brandingContent Marketingcustomer servicelawMarketingproductivityproject management

Smart Tips to Break into New Markets Safely and Efficiently

nancyrubinNovember 25, 2019November 25, 2019
Business expansion is the dream of almost every modern entrepreneur, and even though some business owners are quite content with the current size of their company, there is no denying...
How to Receive More Feedback from Your Target Customers
ChangeContent Marketingcustomer serviceGamificationMarketingprocess managementSMSSurveys

How to Receive More Feedback from Your Target Customers

nancyrubinNovember 23, 2019November 23, 2019
If you want your business to thrive, you need to know what your most important customers want from you. Unfortunately, getting this kind of feedback hasn’t traditionally been very easy....
How to Keep Your Business Running Smoothly During the Holiday Season
Businesscustomer serviceholidaysHolidaysInformation Technologysmall businessSocial BusinessSocial Media

How to Keep Your Business Running Smoothly During the Holiday Season

nancyrubinNovember 13, 2019April 2, 2022
During the holidays, many people like to shirk their responsibilities. While this is a rosy prospect, it’s not the case for business owners. To ensure that your operations remain well-oiled...
4 Tips for Measuring and Tracking Your Customers’ Satisfaction
Analyticsbig dataconsumercontentContent Marketingcustomer servicedata

4 Tips for Measuring and Tracking Your Customers’ Satisfaction

nancyrubinNovember 12, 2019November 12, 2019
Creating a successful business requires the ability to deliver excellent customer service at all times. Knowing how to effectively measure and track the satisfaction that your customers have with your...
Understanding the Duties and Responsibilities of an Efficient Office Manager
accountingcustomer servicehome officeManagementOfficetalent management

Understanding the Duties and Responsibilities of an Efficient Office Manager

nancyrubinNovember 6, 2019November 8, 2019
If you have leadership skills and want an exciting career, consider becoming an office manager. An office manager is the person in charge of overseeing daily operations in an office....
3 “Good Problems” Freelancers Can Experience
customer servicefreelancersprocess managementprofitsproject managementSocialSocial BusinessSocial MediaUser Experience

3 “Good Problems” Freelancers Can Experience

nancyrubinNovember 5, 2019November 18, 2019
It is widely accepted that there are two different types of problems: Bad problems - problems that are, well, problematic, usually with the potential for negative repercussions or capable of...
A Quick Guide To Starting A Business That Provides Real Value
advertisingBloggingbrandingBusinesscustomer serviceinsurancepromotionsmall businessSocial BusinessSurveys

A Quick Guide To Starting A Business That Provides Real Value

nancyrubinNovember 2, 2019July 7, 2020
If you’re going to start a business, you need to think more about what will provide real value to others, rather than what will make you the most money or...
4 Tips for Solving Technical Problems in Your Office
customer serviceInformation TechnologyonlineOnline securityOnline ShoppingproductivitySearchSelf-ServiceTechnology

4 Tips for Solving Technical Problems in Your Office

nancyrubinNovember 1, 2019November 1, 2019
Technical problems in your office can be the worst. They are frustrating, sometimes difficult to solve and cut down severely on your office’s productivity. While no one wants to encounter...

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