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Tag: Customer Service

How to Maintain High-Quality Customer Service When Your Employees Work from Home
CommunicationContent Marketingcustomer serviceEvent PlanningMarketingphone systemsRemote Work

How to Maintain High-Quality Customer Service When Your Employees Work from Home

nancyrubinJuly 21, 2020July 21, 2020
The COVID-19 pandemic has led organizations worldwide to roll out new business strategies for a seamless workflow. When other organizations are hurting and closing down, some businesses have successively managed...
7 Tips for Thriving in the Construction Industry
brandingconstructionContent Marketingcustomer serviceMarketingSocial BusinessSocial Mediawebwebsite

7 Tips for Thriving in the Construction Industry

nancyrubinJuly 20, 2020July 22, 2020
The industry of construction is jam-packed with loads of competition, and clients in this field are spoiled for choice in terms of who to work with. Make your company an...
How to Make Your Retail Shop Exterior Stand Out
brandingcustomer servicefacilitiesretail

How to Make Your Retail Shop Exterior Stand Out

nancyrubinJune 18, 2020June 11, 2024
After the shock to the economy by COVID-19, sales techniques are more important than ever to attract customers to your store. Whether they are gained by e-commerce or by crossing...
3 Ways B2B Businesses Can Reduce Client Churn
AnalyticsBusinesscustomer servicesmall businessSocial Businesswebwebsite

3 Ways B2B Businesses Can Reduce Client Churn

nancyrubinJune 15, 2020January 26, 2022
Did you know that reducing client churn by 5% can boost your profits by 25 to 125%? And that the probability of selling to a current customer is 60% to...
How AI is Changing the Face of Customer Service
AnalyticsArtificial IntelligenceBusinesscustomer serviceOnline Businesssmall businessUncategorized

How AI is Changing the Face of Customer Service

nancyrubinJune 11, 2020June 15, 2020
The advent and advancement of Artificial Intelligence (AI) solutions is steadily leading us to a new era of business.  In the age of data proliferation, the key to business growth...
4 Services Every Hair Salon Should Offer for Maximum Customer Satisfaction
customer servicesalesSales Trainingsmall business

4 Services Every Hair Salon Should Offer for Maximum Customer Satisfaction

nancyrubinJune 3, 2020May 21, 2024
There are so many factors that go into making a hair salon, including having the very best hair cutting scissors for salons. Some salons offer high-end amenities like champagne and...
The Best Customer Service Training Ideas to Inspire Your Team
customer serviceLearningPersonal Learning NetworkSales TrainingSelf-ServiceSocial Learningtraining

The Best Customer Service Training Ideas to Inspire Your Team

nancyrubinMay 29, 2020June 14, 2020
When it comes to helping your employees understand how to do customer service better, do you know how to inspire them and provide them with best practices? One of the...
Please Tell Me More About You
contentContent Marketingcustomer serviceDigital StorytellingonlineOnline BusinessOnline ShoppingWriting

Please Tell Me More About You

nancyrubinMay 15, 2020May 15, 2020
Who are your customers? It’s a question every business should ask and, hopefully, answer. Except that in all honesty, we can’t provide an honest answer to the question. Unless you...
6 Tips to Build your Boutique Business
applicationscustomer servicehiringMarketingretailSocialSocial BusinessStore

6 Tips to Build your Boutique Business

nancyrubinMay 9, 2020
If you’ve already started your boutique business, you know what a joy it is to run it. However, if your business is small and you dream of expanding it, you...
4 Ways Your Busy Delivery Fleet Can Keep Up With Urgent Demand
contractorcustomer serviceEquipmentGlobalinvestmentshippingSuppliestrucking

4 Ways Your Busy Delivery Fleet Can Keep Up With Urgent Demand

nancyrubinApril 8, 2020April 8, 2020
In the wake of a global catastrophe or unprecedented world event, many business owners come to the sad realization that they aren't as prepared for the unexpected as they might...

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